In Response To Your Feedback about Fab.

Email sent: Aug 13, 2013 10:56 am
Fab Smiles Guaranteed Logo Free returns. Free Shipping. Smile guarantee.
For the last month or so, we've been asking our customers how they feel about Fab. The feedback we've received has been humbling, and has got me and others here thinking about how we can make Fab better, for everyone.
We came up with a simple promise: The Fab Smile Guarantee. If anything about your Fab experience doesn't make you smile, let us know and we'll do whatever we can to fix it.
Today, as part of our Smile Guarantee, we're introducing free returns, free shipping (for orders over $49 and for orders that take more than 5 days to ship) and price matching. That's just the start. Our Smile Guarantee is our promise to you.
We're also rethinking our emails to make sure every email we send is timely and relevant to you.
Your feedback helps us make Fab better. If you have any other ideas of how we can improve Fab, please reply to this email to let me know.
Thank you for being part of Fab.
Smile, it's guaranteed.
Jason Goldberg
CEO, Fab.com
Smiles Guaranteed Image
Free Returns Image Free Returns. We want you to love your purchase. If you don't, send it back (for free) and get your money back. No questions asked. Learn more
Free Shipping. Orders over $49 ship free. Items that take a little longer for delivery also ship free. Learn more Free Shipping Image
Best Price Match Image Best Price Match. Find a better price for the same item? Contact us within 14 days of purchase and we'll match it. Learn more
Smile, it's guaranteed.
1 877 463 4322 Email Us
SMiles, it's guaranteed image
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