IKEA
IKEA

A Letter from Us

Email sent: Sep 21, 2021 10:30am
Our commitment to you and your home.
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6275980385166721887

Hej IKEA Customer;

Thank you so much for thinking of IKEA for your home. We know that the lingering effects from the events of last year continue to impact our homes. Playrooms turned into classrooms, kitchens into cafeterias and corner desks into home offices. We’ve all needed to depend on our homes—and everything in it—more than ever. 
 
And like many other retailers, we faced an unprecedented demand for our products that the supply was not prepared to accommodate. We actively sought out new ways to address these supply issues in order to continue to bring sustainable and affordable home furnishings to as many people as possible.

We’ve committed ourselves to creating solutions for you so that our ultimate vision can remain the same: to create a better everyday life for the many people.  
 
We’ve investigated new ways to streamline our delivery services and source our materials without compromising the high standards we hold for our suppliers.

Our Customer Service offerings have also been expanded so that we can answer all of your questions and continue to prioritize the safety of both our employees and our customers. We want you to know that maintaining a high-quality customer experience from start to finish remains a top priority and we will never stop striving to maintain our values.
 
Thank you for your continued support and we look forward to brighter (and even more sustainable) days to come.  
 
With thanks,
Alison
IKEA US Customer Experience Manager

Our vision of “creating a better everyday life for the many people” embraces co-workers, customers, suppliers and their local communities.

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© Inter IKEA Systems B.V. 2021 Some products require assembly. See IKEA store for country of origin information. We apologize for, but will not be bound by or responsible for, any errors in our advertisements. Not all products may be available online or in all stores. See what is available at your local store by calling or visiting IKEA‑USA.com/ IKEA North American Services, LLC. 420 Alan Wood Road, Conshohocken, PA 19428

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