On behalf of the team at Lacoste, I hope that you and your family,
friends and relatives are safe following this week's storm. As a New
York City-based company, many of our team members have been dealing with
Sandy's impact, and we have all been working hard to ensure things
return to normal in the wake of the storm.
Please note that our Manhasset, Soho, Gansevoort, and Broadway
Boutiques are closed at this time due to power outages in the
area, but we anticipate re-opening once power has been restored. Our
Riverhead Outlet is scheduled to re-open this weekend. Our Jersey Shore
and Atlantic City Outlets, however, will remain closed until further
notice due to the severity of the damage in the area. For more
up-to-the-minute information, we recommend calling the location; you can
find the number on our Store Locator.
All other Lacoste locations remain open, and our website and order
fulfillment are also up and running; however, please note that
deliveries in affected areas may take more time than usual. As always,
our customer service team is available at 1-800-4-LACOSTE or firstname.lastname@example.org to help with questions about your shipment or
any other issues you may encounter. The team is experiencing heavier
volume than normal, but we will address all inquiries.
We apologize for any inconvenience the storm may have caused with your
order, and we thank you for your understanding as we get back up to
speed here in New York City. We hope you and yours are safe and sound,
and we look forward to serving your needs in the days to come.
Steve Birkhold, President and CEO
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