Hello!
A few hours ago, you probably received an email from us intended solely for our friends in Japan, yet mistakenly sent to a much broader audience. I apologize for adding volume to your inbox.
We take safeguarding your contact information seriously and hold ourselves accountable to handle it responsibly. This error exposed gaps in our process and controls, which we’ve closed to prevent future miscommunication. Please know your contact information has not been compromised and remains secure.
If you have any concerns, questions, or if there's anything we can do to make this right for you, please don't hesitate to reach out to our support team at [email protected]. We are here to assist you.
Again, I’m sorry we spammed you. Your understanding and continued trust mean a lot to us.
Best regards,