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[New post] How Should the Service Desk Reset Passwords?

Email sent: May 4, 2021 10:07am
The Hacker News posted: "Ask the average helpdesk technician what they do all day, and they will probably answer by saying that they reset passwords. Sure, helpdesk technicians do plenty of other things too, but in many organizations, a disproportionate number of helpdesk calls a"

New post on AZGAD WEBSITE SECURITY BLOG

How Should the Service Desk Reset Passwords?

by The Hacker News

Ask the average helpdesk technician what they do all day, and they will probably answer by saying that they reset passwords. Sure, helpdesk technicians do plenty of other things too, but in many organizations, a disproportionate number of helpdesk calls are tied to password resets.
On the surface, having a helpdesk technician reset a user’s password probably doesn’t seem like a big deal. After

The Hacker News | May 4, 2021 at 4:39 pm | URL: https://wp.me/p7Gzck-37Z

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