FREQUENTLY ASKED QUESTIONS
WHEN IS THE WEBSITE MOVING?
We'll be launching soon! You can continue to shop as normal on the Blackwoods Xpress website until then.
If you have an account with us and want to continue shopping on our exciting new website with the same user name when it's launched, please register your details here.
WHAT HAPPENS TO MY WEB ACCOUNT WHEN YOU MOVE?
If you do not consent to transfer your details, your Blackwoods Xpress account will be closed by default, however if you want us to create an account for you on the new website, then please register your details here. We'll do the hard work for you!
If you have done this, then you will be able to shop on our exciting new website with the same username as you currently do on Blackwoods Xpress.
Alternatively you can simply create a new account on the new website when it is launched.
CAN I LOGIN USING THE SAME USERNAME ON YOUR NEW SITE AS I DO AT THE MOMENT?
If you have an account with us and want to continue shopping on our exciting new website with the same username, please register to transfer your details here. We'll do the hard work for you!
Then, when you first sign in to the new site, you'll get the chance to set your new password.
If you don't provide us with your express consent by filling out the form here then your details won't be transferred. You will however be able to simply create a new account on the website.
If you need help with this, you can contact either by email [email protected] or phone 1800 688 644.
ARE YOU TRANSFERRING MY DETAILS TO THE NEW WEBSITE WITHOUT MY CONSENT?
To protect your privacy, we are not transferring your account to the new website for you unless you give us your express consent by filling out the form here or providing it to us either by email [email protected] or phone 1800 688 644.
WHAT IS THE NEW WEBSITE ADDRESS?
The new website will be a merger of Blackwoods Xpress with our main website Blackwoods. The site will be accessible at www.blackwoods.com.au.