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Dear -,

It's been over two years since you've made a transaction on your loyalty account. Unfortunately, your account has been suspended from active status.

If you would like to stay an active Red Royalty member, please click the link below to submit a help request with the Loyalty Support Team.

   
 
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  Terms & Conditions – If a Member does not use their Account for a period of twelve (12) months that Account will expire and be deactivated. You may be contacted before the set expiry date and encouraged to make a transaction to reactivate the Account. Red Rooster will automatically close the Account after twelve (12) months of no transactions and any accrued Loyalty Dollars and other entitlements will be forfeited. The Red Royalty app or card must be scanned or mobile number provided at the time of transaction to redeem any offer on your account, or earn or redeem loyalty dollars. Valid at participating Red Rooster stores. Not available at Airport stores or with any other offer and excludes Catering orders. Offers are not redeemable for cash. For full program Term & Conditions click on the link below.  
 
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