BWS Australia
BWS Australia

Hi -a message from Scott Davidson - BWS Managing Director

Email sent: Mar 23, 2020 5:14am
An important message.   |   View online
BWS Logo - Beer, Wine, Spirits
A message from our Managing Director.

Dear -

With over 1350 stores and more than 8000 team members across Australia, BWS has a strong connection to the community and in these uncertain times, our commitment to serving our communities doesn’t change.

We know this won’t be the first (or last) company message you'll read, but we feel it's important to keep you up-to-date on the steps we're taking at BWS in light of the current situation with COVID-19 and its health concerns.


Bottle shops are exempt from the closures recently announced as part of Stage 1 the Federal Government response to COVID-19. All BWS stores will, therefore, remain open in all Australian states and territories until further notice.


Whilst we remain open, the health and wellbeing of our customers and teams is our number one priority and we will continue to implement social distancing measures in all of our stores.

Over the coming weeks, you will start to see floor markings in our stores to help indicate appropriate distances between others when waiting at the checkout, in addition to perspex sneeze guards to safeguard our customers and our teams. We also have contact-free ordering and pick-up via the BWS App and Website, plus cashless payment options in our stores.

Download the BWS App here


To ensure there is enough for everyone, there is now a per customer, per shop limit on all beer, wine & spirits, in-store and online, from 23/03/2020 until further notice.

We ask for your support in respecting these limits so as many Australians as possible can enjoy their favourite drink at the end of the day.

Check out our website for the most up-to-date product limits


We're proud to be part of the Woolworths Group. It's like family. And, like most families, we're sticking together right now, helping each other out during these tough times. We've made a decision to reduce our opening hours of BWS stores attached to Woolworths supermarkets, so we can help restock their shelves. This will ensure you and your family can get your hands on the essentials you need. At this stage, it’s business as usual for all other stores.

Look here for our most up-to-date guide on opening hours


Did you know we deliver? Now you do! If you want to (or have to) stay where you are, we can bring the drinks to you. Whilst ID will still need to be checked, we're rolling out a new contactless procedure for all delivery orders.

For all our customers who live outside our delivery areas, stores remain open for you to place orders and pick up in-store.

On Demand - Drinks delivered ASAP


As the situation changes, we are likely to make changes too. We will do our best to keep you in the loop. In the meantime, we encourage you to be kind to our team, your neighbours and connect with your communities like never before. Who knows, virtual parties and family gatherings may be the thing of the future, let’s have some fun with it!

Scott Davidson
BWS Managing Director


We take the Responsible Service of Alcohol seriously.
LIQUOR ACT 2007. It is against the law to sell or supply alcohol to, or to obtain liquor on behalf of, a person under the age of 18 years. For more specific legislation in your state or territory visit our Liquor Licences page.

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Need help? Contact us online or if you’re still stuck, give us a call on 1300 138 297.

Never miss an offer: Add to your email Address Book or Safe List. This email was sent by Endeavour Group Limited trading as BWS — Beer Wine Spirits (ABN 77 159 767 843), Level 1, 26 Waterloo Street, Surry Hills, NSW 2010.

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