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Updates to the Canada Post Website Terms of Use

Email sent: Feb 4, 2021 12:43pm
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Updates to the Canada Post Website Terms of Use


Updated Canada Post online Terms of Use are now in effect. You may access the updated Terms of Use at


Here is a summary of the updates:


We have added language specifying that if your online Account has been inactive for more than two years, we may delete the Account and all associated data. Please note that this affects only online Accounts created by Users of our website when they register online with us. We are not referring to Commercial or Solutions for Small Business accounts for which Canada Post has assigned a Customer Number.

We have updated the Credit Card Consent Agreement and added a link to that in the Terms of Use. The updates to the Credit Card Consent Agreement relate to the use of stored credit cards and authentication data.

For more details, please consult the updated Terms of Use and Credit Card Consent Agreement. If you have any questions, visit or call 1-877-376-1212.


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