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Digital Commerce Expert Insights for Executives

Digital commerce expert insights and real company stories to guide your commerce success.


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Expert Insights to Guide Modern Commerce Success

December: Top Digital Commerce News

10 B2B Commerce Trends to Watch for in 2024

As we edge closer to 2024, the B2B digital commerce landscape is rapidly evolving, and staying ahead of the curve is crucial. At Echidna, we're not just observers; we're pioneers in this dynamic field. 🌐

Our latest article dives deep into the transformative trends of 2024, from AI-driven personalization to the expansion of mobile commerce, and the revolutionary impact of AR/VR in sales processes. These trends are not just predictions; they are the roadmap to success in a digital-first world.

 


8 Essential UX Features You Can’t Ignore

Let's make your eCommerce platform not just a store, but a destination for delighted customers.

From seamless search functionality to smooth checkout processes, we ensure every aspect of your site is optimized for maximum engagement and conversion. With Echidna, it's not just about building a website; it's about creating an eCommerce experience that captivates and converts.
 

eCommerce Fulfillment and Shipping:
Meeting Customer Expectations

We know that the difference between a customer's 😊 and 😡 often hinges on how well you handle fulfillment and shipping.

Explore the hurdles of inventory management, shipping strategies, and how to handle those pesky unexpected delays with customers (because sometimes, packages decide to take a detour). Whether you're a small startup or a major player in your industry, our insights can help you turn shipping challenges into opportunities to delight your customers.
 

The Equation for B2B Sales Growth:
Digital Transformation and Customer-Centricity

Digital transformation, changing customer expectations, and a more interconnected global economy are reshaping traditional B2B sales and marketing models.

Learn how this has changed operational and engagement models in the B2B sector and what advanced technological solutions will enable businesses to meet and exceed B2B buyers' evolving expectations.

 


Creating a Digital Cornerstone of the Business

When Jessup Manufacturing envisioned updating its digital commerce, they aimed high - not just a site, but a digital platform for a global business. Echidna was delighted to partner with their team to transform challenges into a dynamic online presence and a robust eCommerce platform.

Watch the video to hear more of their story and visit the link below to check out key metrics and successes.
 

eCommerce Personalization:
4 Strategies to Improve Conversions

Personalization is key in ecommerce, but knowing where to start can be challenging for brands. Discover the four most critical areas that have been shown to transform personalization efforts into successful conversions today.
 

COMPANY NEWS

Work Anniversary Milestone Achievements

We're thrilled to celebrate two November work anniversary milestones. To Athul and Akshaya, thank you for your hard work, commitment, and the positive impact you've made at Echidna. Here's to many more years of innovation and teamwork!

Echidna is a global agency specializing in modern commerce solutions. We provide comprehensive digital commerce services that range from strategy and implementation of eCommerce and marketplace technology to system integration, user experience design, and digital marketing. At Echidna, we don’t just implement solutions; we engineer breakthroughs, empowering our clients to innovate, achieve, and drive measurable results in an ever-evolving digital landscape.
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© 2023 Echidna
88 Old Farm Road | North Chappaqua, NY 10514, U.S

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