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📢 Update #1 from Zeus : The King of Wallets

Email sent: Jul 31, 2020 4:11am

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New Campaign Update!

The Zeus : The King of Wallets team just posted.

posted by HeavenGeek

Jul 31, 2020 • 1:02AM PDT

Frequently Asked Questions & Customer Service

Hello Indiegogo Backers,

Thanks so much for your support of the Zeus Wallet. We are so excited to get it to you; we’ll be shipping Indiegogo orders in September. 

We wanted to connect on a few common questions and give you next steps in your backing: 
 

What are the next steps after I place my order? 

Approximately 15 days before shipping your order, you’ll get a survey from PledgeBox via email. In this email you’ll verify your order, add on any extra products, provide/verify your shipping address, and pay for shipping if needed. 

I haven’t received my survey yet and I ordered a few days ago, is something wrong?

No. We haven’t yet created the Survey. Our plan is to send the survey by September 15th. We’ll let everyone know via an Update when the survey is being sent so you can be on the lookout. 
 
Where do I provide my Shipping Address?

You’ll provide your Shipping Address in the PledgeBox Survey if you haven’t already via Indiegogo.
 

How long will I be able to edit my order in the PledgeBox Survey?

We’ll let everyone know when we’ll lock orders via PledgeBox, which means you won’t be able to edit your order. You’ll be able to edit your Shipping Address in your survey until September when we begin final preparations for shipping. We’ll announce before we lock Shipping Addresses via an Update as well.
 
Can I ship to two different addresses?

If you want to ship to two different addresses, please make two separate purchases via Indiegogo. Please Note: this will create two separate PledgeBox Surveys and you’ll need to complete each one.

 
What is the best way to reach out to your team for Customer Service questions?

If you have questions for our team, the two best ways to reach out:

  • Email us at info@heavengeek.com
  • Send a direct message via Indiegogo
  • Post a public comment on Indiegogo

 

Again, thank you so much for your support. Our team is working hard to produce the highest quality Zeus Wallet possible, and getting it into your hands. We'll continue to keep everyone in the loop with our progress and next steps. 

Please keep spreading the word of the Zeus Wallet on FacebookTwitter or by sharing this

link: https://igg.me/at/zeus-wallet/x#/

 

Thanks,

Zeus Wallet Team

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