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Update #21 from World's 1st Decentralized VPN & Firewall- For life

Email sent: May 4, 2021 4:17pm
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New Campaign Update!

The World's 1st Decentralized VPN & Firewall- For life team just posted.

posted by Deeper Support

May 4, 2021 • 1:09PM PDT

May Shipping Update and New Return Policy

Dear backers,

 

We are excited to let everyone know that we have started the shipping process and will be arranging to ship for all orders placed in 2020 today. If your contribution date is on and before December 31st, 2020, we will be sending you an email with your tracking number soon.

We will be shipping more units later this month to cover the remaining orders, please stay tuned for our next announcement. Thank you all for your patience and support!

 

New Return and Warranty Policy

Due to the increasing number of customers and the continuous improvement of product performance, we have updated our Return and Warranty Policy. Starting from the date of this announcement, all devices can be returned UNCONDITIONALLY within 7 days from the date of delivery (the day when the package is received by the user). After 7 days, such requests will not be processed. All Deeper Connect devices are covered by a 1-year Limited Warranty, starting from the date of delivery (the day when the package is received by the user). Please see our full Return and Warranty Policy here: https://shop.deeper.network/refund-policy

 

For backers who have already received their device, we hope you are all enjoying the experience. If you have any questions or feedback, please reach out to us on social media or email us at [email protected] for direct assistance.

 

Thank you all for supporting Deeper Network!

Deeper Network Team

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