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📢 Update #24 from Sonny: A Portable Bidet for Eco-Conscious Humans

Email sent: Jun 29, 2020 1:00am

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New Campaign Update!

The Sonny: A Portable Bidet for Eco-Conscious Humans team just posted.

posted by Sonny

Jun 28, 2020 • 9:30PM PDT

June Update

Hello Everyone,

 

We hope you and your loved ones are staying safe and healthy. As always, thank you for continuing to support us through these turbulent times. We hope like us, you continue to be uplifted by so many demonstrations of overwhelming positive unity on display around the world.

 

On to this months update...

 

 

Production & Shipping Update

Our current shipping plan is now slated to start in mid-August. This is a timeframe we collectively arrived at after extensive internal discussion. We understand there have already been multiple production delays and this further delay is frustrating. We are doing our best and are optimistic it will be the last.

 

As we mentioned in our last update, longer lead times on several parts from suppliers impacted by COVID-19 have been an ongoing supply chain issue but the more critical piece at this juncture boils down to how we safely conduct product reliability & validation testing.

 

What does this mean? As a result of the pandemic, we have had to reevaluate and extend our testing process to safely and independently verify device performance and functionality. Under normal circumstances, our engineering and industrial design teams would be right alongside our manufacturing partners in Guangzhou for significant portions of the EVT/DVT testing periods. In this new reality, for maximum efficacy, we have independent testing taking place in several locations. Even the smallest mistake in our design or a part that has not been properly tested for quality and performance can make for an inferior final product and experience – and we need to incorporate the feedback from each specialized team throughout our progressive unit builds. After coming this far, we feel this is too important of a final step to rush.

 

Yes, this does mean that things have been moving more slowly than we would like but they are moving forward responsibly and with great attention to detail. We have included a few pictures from a recent unit build here (please keep in mind these units are only for internal testing and do not incorporate our final CMF strategy).

 

 

Device Testing Breakdown

Here is a high-level overview of our testing, currently being administered by our manufacturing partners, engineering and design teams remotely:

 

Spray Characteristics – Ensuring the force, flow rate and pattern of the spray consistently provides the optimal cleansing experience.

 

UX Forces – Testing that involves recreating the user articulation of force applied to the canister and nozzle upon insertion and removal. The device is tested repeatedly as it is subjected to the expected amount of force plus margin.

 

Device Stability – Ensuring device stability when standing at a 90 degree angle and charging properly when laying in it’s cradle.

 

Cycle Testing – Testing the canister, slider mechanism, battery recharge lifecycle given the device is used 2-3x times a day, every day.

 

Electrical Testing – Testing the battery life cycle, LED color and intensity, PWM (pulse width modulated) flow rate, sound testing (discreet when in use), battery charger, battery life pump cycles, battery over voltage/over charge, etc.

 

Firmware Testing – Testing that the firmware is correctly reacting and with all device controls LED indicators, that it determines the correct pump controls (high and low settings), correctly detects/reads the battery levels, charging state and reset functions.

 

Accelerated Stress Testing & Operating Range – Testing functionality after exposure to a combination of high and low temperatures and high humidity (as well as varying altitudes).

 

Appearance & Mechanical Abuse – Making sure the final CMF strategy has been executed perfectly. Testing everything from how the device responds to scratches, abrasions, drop testing, (household) chemical and UV exposure to dust, water ingress and submersion.

 

And of course making sure our device passes proper certification for all countries where our customers reside.

 

 

Reminder: BackerKit Surveys

If you are new to the campaign - Welcome! Please make sure to complete your BackerKit survey when it arrives (please allow 7-10 days for our system to process and generate your survey). Every week we gather completed surveys, lock them down, and get them queued for shipment. The information provided here is crucial to fulfilling your order accurately. Please reach out to zack@sonny.com with any pressing questions or concerns.

 

We are forever grateful for your continued support and understanding.

Please take care of yourself and each other.

 

Much love,

 

Team Sonny

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