Kiwitaxi.com
Kiwitaxi.com

Organization of your trip

Email sent: Feb 11, 2020 4:49pm

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We made an agreement on service standards with each company and monitor their compliance with the conditions.¬†‚ÄĆ
The Kiwitaxi system unites 575 carrier companies in 98 countries.
 
 
 
 
How we organize your trip
 
The Kiwitaxi system unites 575 carrier companies in 98 countries. We made an agreement on service standards with each company and monitor their compliance with the conditions.

When you book a transfer, we:
  1. find a driver. All the Kiwitaxi drivers have a license for the transportation of passengers, and all the cars are not older than seven years and regularly undergo maintenance.
  2. manage your trip. We send the voucher, SMS, reminders and stay in touch with you around the clock.
  3. we control the transfer performance and collect feedback. If a carrier does not comply with the service standards, we exclude it from our system.
 
 
More on Kiwitaxi Help Center
 
‚ÄstHow can I find my driver? We will tell you where the driver will be waiting for you, when you will receive a dispatcher's contacts and if the driver will speak English.

‚ÄstWhat is a free cancellation service? We will tell you how you can cancel your booking anytime without loosing your money.

‚ÄstWhat should I do if my flight is delayed? We will tell what should you do if you flight was delayed or came earlier than estimated time.
 
 
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