New feature announcement: 2-way text messaging

Email sent: Jan 9, 2019 7:01am

I'm excited to announce that PhoneWagon is launching 2-way text messaging today. Initially we are launching this feature through an integration with Slack, allowing you to send and receive text messages on any of your PhoneWagon numbers directly inside of Slack. In the coming weeks we will build this into our web-based interface and in the coming months we will launch a native mobile app. 

By enabling you to text with your customers through a shared inbox (and/or slack channel), you are able to respond faster to every lead and deliver a superior customer experience. This results in more sales, happier customers, and a higher return on ad spend.

Be sure to setup notifications for text messages, missed calls, and whatever else you want to be notified for. Our Zapier integration allows you to do virtually anything you want with notifications. 

I wrote a blog post yesterday about how my experience trying to get in touch with a restaurant to book a private event for our company holiday party inspired us to build this feature. Check it out and let me know your thoughts. 

Try 2-Way Text Messaging For Free

2-way text messaging is currently available to all of our paying customers at no additional charge. We do plan on charging for this feature in the future or making it only available to customers on Pro and Agency plans. If you're not yet a PhoneWagon customer — now's the best time to start a full-featured 14-day free trial.

If you have any questions at all or want some help getting setup, reach out to our success team to arrange for a demo. We also create this help article that explains how to connect your PhoneWagon account to Slack. 

Thanks so much for being a part of PhoneWagon. If you have any feedback or product suggestions, please just reply and let me know. I listen to all feedback and it helps me understand what we need to build (or fix) to make PhoneWagon a world-class product.  

Sent to:


PhoneWagon, 303 Spring Street, New York, NY 10013, United States

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