We're sorry about our mistake

Email sent: May 15, 2014 7:02pm
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Valued Customer,
Please accept our most sincere apologies. We mistakenly sent an email yesterday that was intended only for new parents who recently made baby-related purchases at Shutterfly. We’re truly sorry if you received this email in error. We realize this is a very sensitive issue and we did not mean to upset you in any way.
We care about our customers above all else and have taken measures to ensure this will not happen again. If you have any questions or concerns, please reach out to us at and we’ll get back to you.
John Boris
Chief Marketing Officer
Shutterfly, Inc.
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