Smart Fone Store Es
Smart Fone Store Es

📲 SERVICE STATUS: COVID-19

Email sent: Mar 24, 2020 10:17am

An overview on the impact of COVID-19 on our service.

SERVICE STATUS
An overview on the impact of COVID-19 on our service.

Please see detailed info below.

We'll update you as soon as we can should any of this change.
DELIVERY
OUT OF SERVICE
Orders will not be fulfilled until further notice. Any orders placed can be cancelled or held until we return to work.
PHONE
OUT OF SERVICE
Our office is closed and as such all call handling is off-line.
EMAIL
GOOD
While we work from home, we'll endeavour to answer all email enquiries in a timely fashion.
A MESSAGE FROM SMARTFONESTORE

As a valued customer, we thought it important to let you know that during this unusual time, following government guidance and in the interest of the health and well being of our staff and others, we are regrettably closed for business until further notice.

If you have placed an order with us, you have the right to cancel your order and receive a full refund. To receive your refund, please email sales@smartfonestore.com quoting your order number. You will receive your refund but there may be a small delay given the circumstances.

Throughout this uncertain period, the level of service we're able to provide is of course, subject to changes about which you'll be fully updated as efficiently as possible.

Our call handling is now our of servicebut please feel free to contact us by email should you need any information. Please bear in mind that there may be a delay in replying to your email. 

We'd like to say a huge thank you to all of our customers. We appreciate your support and understanding during this difficult time. 

Finally and most importantly, stay safe and look after each other.

We'll see you on the other side when we'll be back for all your smart device needs!
SmartFoneStore
Corporate Mobile Recycling Ltd.
London, WC1N 3LS

SERVICE STATUS: Please click here for current information regarding the impact of COVID-19 our service.

Kind Regards,

 

SmartFoneStore.com
Customer Services Team
0207 404 6466
     

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