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COVID-19 - How we're keeping our customers safe and business alive

How we're dealing with COVID-19

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How we're dealing with COVID-19
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COVID-19 and how we're responding for safe operations

 

Hello ,

I hope this email finds you healthy and well. I know that this is a trying time for everyone, and I'm here with you. All of our lives are being affected in one way or another and the future is unknown.

Being a small business I am fiercely dedicated to our customers (YOU!), and want to assure you that I am doing everything in my power to keep our customers, employees, and partners safe.

All of our staff is on a strict WFH policy to prohibit the spread in our community. We believe social distancing is the best thing we can do at the moment to help flatten the curve but continue to serve you.

I am dedicated to keeping our operations moving forward in light of the current situation and am dedicated to continuing to deliver our sustainable essentials for a healthier planet. Here are some of the steps we are taking:

WAREHOUSE OPERATIONS:

We have our own independent warehouse where we house and ship our product. We are allowing one employee at a time in the warehouse to continue to pack and ship your orders. All of our product has been in-house for over 4 months. Our employees are wearing gloves and masks during the packing process, and we wipe down the inside of each box prior to packing.

VIRTUAL STYLE APPOINTMENTS:

Alongside one of our retail partners, FORUM, we are offering virtual style appointments. If you would like we'll set you up with a stylist virtually to talk through any of our products; the quality, the fit, the feel, and anything else you'd like to ask. We want to offer a personal experience and hopefully have some fun during these tough times. To schedule with FORUM please follow this link: https://forumstore.com/appointments/ 

To schedule with one of our staff please just respond to this email with some times that work for you and we'll get something on the calendar.

I believe it's the small things that can help during these times, and we are determined to come out of this stronger. If there's anything we, at Tact & Stone, can do to make your lives better please let me know; we're all in this together.

Be safe,

Landon Nash

Founder, Tact & Stone

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Tact and Stone 401 Washington ave APT 201 Santa Monica, California 90403
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