The Aspinall Foundation - Adopt an animal
The Aspinall Foundation - Adopt an animal

Park closure, a message from Managing Director, Tony Kelly

Email sent: Mar 23, 2020 3:04pm
We have made the decision to temporarily close Port Lympne Hotel & Reserve and Howletts Wild Animal Park until at least 24th April

Dear Supporter,

 

It is with a heavy heart and great sadness that having closely monitored the government’s advice on a daily basis regarding the COVID-19 outbreak, we have made the decision to temporarily close Port Lympne Hotel & Reserve and Howletts Wild Animal Park until at least 24th April.

 

We are devastated at having to take this decision, but we will continue to remain positive and act in the best interests of our animals, employees and visitors at this time. It is our responsibility to be part of the national solution to stop the spread of this virus.

 

What does this mean for you?

 

Short Breaks:

If you have a short break booking please do not worry, our team is working hard to contact customers due to arrive before 24th April to discuss your options. You have probably heard from us already. If not, you will hear from us within the next couple of days.

 

We would really appreciate it if you could wait for us to contact you rather than calling us at this time. A member of our team will be in touch as soon as possible.

 

Day Visitors:

Both parks will remain closed until further notice. However, we will do all we can to bring the parks to you! Visit this page for live streaming webcams, light-hearted animal videos and the latest news from the teams at Howletts & Port Lympne.

 

Memberships:

Our members and season ticket holders are very important to us, more so now than ever. Please be assured that we will add the time from now until we reopen to the end of any valid memberships or season ticket types.

 

How can you help?

As a registered charity, The Howletts Wild Animal Trust relies on short break bookings, ticket sales, memberships and donations to operate. Despite the closure, our keepers and vets are working incredibly hard to continue to deliver an excellent level of care to all our animals.

 

We have no shareholders and every year we spend a large percentage of our reserves on re-wilding animals and managing our overseas projects where many of the animals you have visited at our parks have been sent home to. It is critical to us that we continue to generate income. In animal feed alone it costs us £1,500,000 per year just to feed our animals.

 

Without the continued support of our guests, visitors and members, we are facing an unprecedented crisis. I realise this is a difficult time for all families, but I ask that you consider donating to our Animal Support Fund by texting ANIMAL to 70300 to make a donation or by visiting this page. Any donation, no matter how small, will help us to feed and look after our animals.

 

Your support is critical, now more than ever. The most important thing right now is hope and positivity, and we will aim to deliver this to you as often as we can in the coming weeks.

 

On behalf of all the team, I would like to thank you for your exceptional support during this challenging time. Whilst our doors are closed for now, they will reopen as soon as possible, and we look forward to seeing you then.

 

Kind Regards

Tony Kelly

Managing Director 

 

Port Lympne Reserve, Lympne, Nr Hythe, Kent CT21 4PD, United Kingdom

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