The BroBasket
The BroBasket

Best Laid Plans...

Email sent: Jun 26, 2020 6:08pm

Your Weekly BroBasket Check-in
Ms. Rona is still lurkin. Wash those hands.

Shadow

Sometimes, the Best Laid Plans Go Wrong … 

In the past couple weeks, we’ve had to face the realization that we aren’t always in complete control, no matter how hard we try to be. Sometimes, things just don’t go according to plan – and Father’s Day made that abundantly clear. 

Even though we shipped out Father’s Day gifts early, some of you guys (and some of your dads) received late deliveries. And that sucks. If we could, we’d personally hand-deliver every package to every one of your doorsteps, but unfortunately we have to rely on shippers and they've been super dropping the ball lately. So we just want to thank you guys for being SO understanding. We knew you were cool people, but you really proved that this week!  

 

What’s Up, Shippers??

Normally, our transit times are 4-5 business days. But in the past few weeks, we’ve seen shipments take as long as 14 business days! It’s completely unheard of, but then again, the Rona has totally messed up life as we know it. With so much of the world out of sorts, it sometimes feels like we live in a snow globe that keeps getting shaken around! 

Our trusted, reliable shippers are so backed up that they have actually stopped guaranteeing transit times. And that means they’re no longer refunding us for late deliveries. But hey, that’s an “us” problem, so we still refunded customers for late orders. And even though it’s the shipping companies that are dropping the ball, we’re taking the financial hit – it just wouldn’t be fair to you guys if we didn’t!

All we can say is, we hope the shipping companies get back to normal soon! We’re in the business of making people happy, not pissing people off. 

So if you’re planning to ship someone a birthday gift or a housewarming gift or a thank you gift in the next few weeks, we suggest doing it sooner rather later. Hopefully, the shipping companies will catch up and get back on track, but until then, your daily deliveries might be a bit delayed. 

Shadow

That's it for this week!
There’s been a serious uptick in Rona virus cases all across the South and West this past week, so keep social distancing, masking up, and washing your hands … you know the drill. 

 

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The BroBasket 651 Via Alondra Suite 704 Camarillo, CA 93012

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