The BroBasket
The BroBasket

Things are a little blurry today.

Email sent: Jul 31, 2020 8:00pm

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Shadow

The Ups and Downs of Business (and life)

You know when you get really, really excited for something good to happen, then it doesn’t happen, and you feel super bummed out? That’s what happened here this week. :-(

As you guys know, we can customize all sorts of products with your text or logo. And it usually looks really cool when we do. Except at this moment, it’s sort of become a thorn in our side.

Our laser engraving machine has been giving us some issues here and there over the past few months. So, for a hefty fee, we had the manufacturer send a tech to come and look at it. He tinkered with it a bit, changed a few small parts, and recommended that we change the “laser tube” to solve the main issue we were having. 

Here’s the problem: 99% of the things we engrave, we engrave with large letters. And those still look perfectly fine. No issues there. 

But if you give us a logo with small lettering on it, the engraving just doesn’t come out crisp like it should. For some reason, with small text, we’re getting a very blurry result (sorry, Sarah).

Okay, so the tech suggests we replace that mad expensive tube and we do (BTW, we got it for free – gotta love warranties!) He assured us that once the new tube was in place, our issue would be gone.

SO… the new tube is in, and guess what? Small text is still coming out super blurry. -  KILLIN ME SMALLS!

We were hoping to have the machine back to 100%, but apparently, luck is not on our side. The manufacturer is going to let us know today what the next steps are, but until then, we have to ask that you don’t request any engraved logos with small text. If you do, chances are we will have to politely decline your request.

Here’s the bottom line:

Big text, no problem!

Small text, big problem! (At least for right now).

Shadow

On The Personal Side

"The sun will come out tomorrow"

Remember the staff member we told you about last week, the one whose husband got super sick but tested negative for COVID? Well good news … whatever it is he had, he is recovering nicely! She got her test results back too, and she’s negative (YAY!) so we’ll be seeing her in the office again real soon. We’re so thankful that they’re both doing well.

Things we do in 2020 that we would have never done in 1995:

Jun, who we’ve also told you about in previous emails, has spent the past few weeks talking to people online from all around the world. Seriously, he has online friends in every corner of the globe. Since he can’t travel anywhere, he’s hitting up all his pen pals to find out what’s going on in their part of the world.

How did he acquire all these penpals you may ask? Well apparently now a days it's completely normal to have "online only" friends. People keep up years long, (non creepy) friendships while never meeting (or wanting to meet) in person. He said he found all these penpals on the subreddit... "r/penpals/".

Hi Mom!!!

Kenneth’s parents live pretty close to the office, so it’s not uncommon for them to drop in from time to time. But since the Rona hit, they’ve been pretty much under house arrest. We miss their faces – they haven’t been to the office in months!

Kenneth’s mom, Pearl, reads this email religiously every week because, you know … moms will be moms … So we know that she’s going to read this! Pearl, just know that Mauricio, Nely, and the rest of gang here miss seeing your smiling face! Hopefully we’ll get to see you soon. 

Shadow

Okay people, here’s our weekly reminder: Hand Wash. Mask Up. Stay Distant. You know the drill.

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The BroBasket 651 Via Alondra Suite 704 Camarillo, CA 93012

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