Bye, 2020. Hello, secret Slack channels 🤫

Email sent: Dec 21, 2020 3:36pm

You’ve made it to the end of the Year of the Rat. You’ve survived the live-action remake of Groundhog Day. You’ve kicked the most inauspicious start to any decade (ever), like an overripe mushroom. Sent it sailing up into the sky.

As we prepare to collectively throw our 2020 calendars into a bonfire, trot out our menorahs, set up our trees, and pour out a healthy dram of reindeer juice for the generous madman who braves the chimney-chutes each year — let’s first count it down with one last big galumphin’ Transit hurrah.


This year, transit planners sprouted grey hairs by the dozen. That’s what happens when an unstoppable wrench 🦠 meets the already stressful wheel of quarterly- and year-end reports. To give our transit agency friends a well-deserved spreadsheet vacation, we’ve partnered with APTA 🇺🇸 to create a new ridership dashboard: it gives you week-by-week, agency-by-agency, and metro area-by-metro area ridership stats.

AKA no more using outdated (or guess-timated) ridership stats in agency reports and forecasts. Our closely-guarded crystal ball is now all yours. CSV files included. 🔮

PS: You can join up on January 12 for a how-to webinar with us and our best buds at APTA. Save your seat now.


The chatterbox champions at Slack have a new blog post — including a cameo by yours truly. Apparently the cat is out of the bag: yes, we use Slack! Yes, we have private Slack channels we use with our favourite agencies! No, our copywriter is no longer in them. Was he banned for his overuse of irreverent GIFs? Ah, who can say for sure...

Here’s the MBTA waxing poetic on how nice it is to Slack with Transit.

If your agency is already in constant communicado with our team, perhaps you’d like an invite to the Transit Slack. The secret password is more cowbell.


This fall we launched an experiment outside Toronto, with our friends at Durham Region Transit and Spare Labs. Like many agencies, DRT saw a big dip in ridership during the pandemic — one that was especially profound because of its large Toronto-bound commuter base.

Having scaled back its bus service to meet its reduced “new normal” demand, it partnered with Transit to connect commuters to its busiest, still-running routes.

The microtransit experiment appears to be working: a third of DRT’s riders were already on Transit, and now hundreds of microtransit trips are being taken each day...

(1) 11% of DRT microtransit trips begin in Transit’s trip planner
(2) Two-thirds of them go to fixed-route transit stops (like GO trains or DRT buses)

For microtransit enthusiasts, we’ve got a little report on it here. And if you’re a-little-more-than-enthusiast? Get in touch if you end up setting up your own microtransit experiment. Right here 📫


Whichever yankee doodler predicted “Westward the Course of Empire Takes its Way” never met the Canadian bus junkies dead-set on unmanifesting destiny: back to Europe we go! We just launched Transit in every city in Benelux: Belgium, Netherlands, and Luxembourg. If you plan on visiting The Hague for business, pleasure, or “none of the above,” you’ll now know how to get around.


Our longtime friends BC Transit provide transit service to 16 cities across British Columbia — today we’re proud to say that they’ve endorsed us (officially!) as their partner app.

They’ve been a testbed for many of your most beloved Transit features, and we can’t wait to deepen our ties to paradise on the north Pacific. ☀️🌲

Other lovely new partners include Tri-Delta Transit (East Bay, California) and Tillamook County (Oregon).


We’re in the midst of a big year-end push for crowding information: agencies have been doing great work getting this desperately-requested info into riders’ hands. London Transit (Ontario) has gone ahead and added real-time crowding — meaning riders can see how crowded their buses are, before they board.

As for agencies without real-time passenger counters on every vehicle? They’re distributing crowding info too! Just in a different way. Tri-Delta (East Bay) and Pierce Transit (Seattle) are now using Transit’s crowding prediction engine, as are Big Blue Bus’s 7 and 7 Rapid routes (Santa Monica). Developed in partnership with LA Metro, our crowding prediction engine uses historical (rather than real-time) crowding numbers to give riders a picture of crowding levels.

Our crowding predictions are usually on par with real-time crowd counts — for more info, just ask!


Ah, Bytemark. Leading light in the transit ticketing world. They’re partnered with a bunch of agencies and now they’re partnered with (—🥁 drum roll 🥁—) Transit.

We’ll start selling transit fares for our first Bytemark-powered agency in the new year. If your agency uses Bytemark for ticketing, and you want to join in on the fun? Let’s get you in Transit: give us a holler.

Bytemark is our newest ticketing partner, after Masabi ❤️ and Token Transit 💙. It’s our goal to give you freedom to purchase fares in any city within Transit, no matter what ticketing service your agency uses. Thanks to Bytemark, we’re one step closer.


Nothing else. Let's go.
2021: we’re ready for you.

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