The warranty period on our products is 12 months, with some products offering longer warranties specified on the All Things For Kids product pages. Only one discount code can be used at any time. To get a delivery quote, we have strong relationships with many courier services around Australia to ensure the best price for you; since many of our products are heavy, options like delivery to a business address or a local depot can significantly reduce costs—contact our team to explore the best option. If a high shipping rate appears at checkout, we can often reduce it by arranging alternative courier options—reach out and we’ll assist. We are based in Geelong, Victoria, with a warehouse in North Geelong, though we currently do not have a showroom. If you live outside Australia, you can absolutely send a gift to a child in Australia. Need help choosing the right gift? Our team are experts in All Things For Kids—tell us who you’re buying for, their age(s), interests, and budget, and we’ll suggest options. Traditional layby is available; see our layby page for details. We can create package deals and offer discounts for larger orders—the more you buy, the bigger the discount—so get in touch for a quote. We also sell in bulk and to wholesale clients; let us know your requirements and we’ll help. NDIS purchases are supported; see our NDIS page and follow the simple steps. If only part of your order has arrived, don’t worry—some products ship from different warehouses, and couriers treat each box as its own item, so multi-box orders may arrive on different days; we track all orders and will contact you if any issues arise. Orders are shipped within two business days, and delivery typically takes 3–10 days depending on your location in Australia. If the wood in your play equipment changes texture, this is normal—wood is a natural material that may require occasional maintenance when exposed to the elements, similar to outdoor decks or wooden furniture. |
