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A note to our customers


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Ann Taylor's response to COVID-19 Can't see the images in this email? View in browser.
Ann Taylor
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  To Our Ann Taylor Community,  
  I want to take a moment and connect with you directly as the coronavirus (COVID-19) continues to impact our communities, our customers, and our associates.  
  The well-being and safety of our customers and our associates is our top priority and will always be at the heart of every decision we make.  
  We are dedicated to actively keeping our associates updated on preventative practices and preparedness plans recommended through the CDC.  
  As this unfolds, we will all be making adjustments to the way we live and work. We are committed to making it easy and safe for you to get the product you love, however you feel the most comfortable.  
  Our stores are continuing to be cleaned and disinfected on a regular basis.
Our associates are using CDC recommended handwashing health, and we are actively cleaning common areas like counters, registers, devices, and fitting rooms. For those who want a faster in-store experience, we offer our buy on-line and pick-up in-store service.
 
  We are also ready to serve you at every moment online. Our teams in our distribution centers across the country continue their daily cleaning to maintain a safe environment. Our contact centers are available to help answer any questions you might have about your experience. And our websites, Facebook and Instagram accounts are always available for inspiration – sometimes we all need a short break from the news.  
  Lastly, although there is much uncertainty as the situation evolves, we take solace in the fact that we have incredible brands with a compassionate and loyal community of customers that makes us all genuinely feel a part of one big extended family. In times like these we listen, we learn, and we support each other. I am very proud of our team’s tireless efforts to always be there for each other and our customers.  
  Thank you so much for your loyalty and passion and together, we will take it one day at a time.  
Gary Muto, Chief Executive Officer
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