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LOOP will be discontinued as from 1 February

Important information about your LOOP membership


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Important  information about your LOOP membership
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LOOP
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Dear -,

We are happy to count you among our LOOP members and we wish to sincerely thank you for your loyalty and trust in Brussels Airlines.

It’s now over four years since Brussels Airlines launched LOOP - a loyalty programme designed for Brussels Airlines guests who don’t fly enough to receive significant benefits from traditional frequent flyer programmes.

Next to LOOP, Brussels Airlines offers its guests the possibility to earn and redeem miles with Miles & More, Europe’s leading frequent flyer and awards programme. In fact, many of our LOOP members are also members of Miles & More. Over the last four years, Miles & More has expanded its features to offer you additional possibilities to earn and spend miles, thus coming close to the benefits offered by LOOP.

Within this context, as well as with an aim to simplify our loyalty offer and the way to reward you every time you choose Brussels Airlines, the decision has been taken to offer only one attractive loyalty programme, Miles & More, as from 1 February 2020.


Hence, the LOOP programme will be discontinued as from 1 February 2020.

What does this mean for you?

  • All bookings including a valid LOOP number made by 31 January 2020 and flown by 31 January 2021 on Brussels Airlines-operated flights will still be rewarded in LOOPs.
  • If you have LOOPs on your account, you can still use them by 31 January 2021 to book any Brussels Airlines-operated flight. Check your LOOP balance
  • As from 1 February 2020, it will no longer be possible to either enroll to the LOOP programme, or to earn LOOPs.
  • For more information, please visit our FAQ page.


  • Rest assured, rewarding our guests and providing the best service with an extra smile will always remain a priority to us. Therefore, if you have yet to become a Miles & More member, simply register for free now and discover all its advantages. Learn more

    We thank you again for your loyalty and look forward to welcoming you on board one of our flights soon.

    Yours sincerely,

    Tanguy Cartuyvels
    VP Marketing & Customer Experience
    Brussels Airlines
     
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