Hi There,
I’m reaching out personally about something important.
We’ve become aware of fraudulent websites that are impersonating Estella — using our name, our branding, and in some cases our product images to deceive shoppers. We take this seriously and want to make sure our community is protected.
Estella is only available in one place: our official website at
estella-nyc.com. We are also available through a small number of official retail partners, which are listed on our site at
https://estella-nyc.com/pages/store-locations.
If you’ve encountered a site that looks like Estella but has a different URL, please do not enter any payment or personal information. These sites are not affiliated with us in any way.
A few things to keep in mind when shopping online:
•
Our official website is
estella-nyc.com — nothing else
•
We will never ask for your password or financial details via email or social media
•
If a deal looks too good to be true, it likely is
If you’ve already placed an order through a site you now believe may be fraudulent, we recommend contacting your bank or credit card company right away and reporting the incident to the FTC at
reportfraud.ftc.gov.
And if you spot a fake Estella site, please forward the URL to us at
[email protected] so we can report it and work to get it taken down.
We’re grateful for your trust. The real Estella will always be right where you found us.
Warmly,
Jean & ChikeFounders of Estella
