Hi - -
We would like to inform you that following a computer intrusion on our platform during the night of 30 April to 1 May, the security of a limited amount of your personal data may have been affected.
It is important to note that your payment details and passwords were strictly not affected, as their integrity was not compromised by the incident. Indeed, this particular data remains encrypted and stored by your bank and our payment provider and can never be compromised.
The fraudulent intrusion was solely aimed at recovering contact details, which may include surnames, first names, email addresses and telephone numbers.
Technical actions were immediately implemented to quickly put an end to the intrusion and no action on your part is required today. The incident only affected our platform, your personal devices were not involved.
At Fanpass, we value the security of your data, as well as the transparency of its processing. It is with this in mind that we would like to inform you of the occurrence and resolution of this breach.
However, we would like to ask you to be very cautious about any suspicious email solicitations, as your data could be used for phishing purposes. You should be careful when receiving any emails from any misleading domain name, any email that request personal information or payment, or any unsolicited request from an untrusted source.
We apologize for this inconvenience and confirm that the protection of your data remains a top priority for our teams.
If you have any further concerns, please do not hesitate to contact us at the following address: [email protected]
Thank you for your trust.
The Fanpass team
|
