Light, effortless styles made for vacation days.͏
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New York & Company
1735 Jersey Ave North Brunswick, New Jersey 08902
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Hi there,
We're reaching out to share important information about your account and how your personal information is handled when you use New York & Company's website, stores, customer service channels, and related services. Transparency and trust are important to us, and we want you to feel informed about how your information may be collected, used, shared, and protected.
At this time, we have not identified any activity indicating unauthorized access to customer accounts. We use commercially reasonable safeguards designed to help protect and secure personal information, and we encourage customers to take proactive steps to help keep their accounts secure.
Why You're Receiving This Message
Your use of New York & Company's website and services is governed by our Privacy Policy and applicable Terms & Conditions. These explain what information may be collected, why it is needed, how it supports your experience, and when it may be shared.
We may update our Privacy Policy from time to time by posting changes on our website. Continued use of our website or services may indicate your acceptance of the privacy practices described in the policy.
What Information May Be Involved
Depending on how you interact with New York & Company, we may collect information such as:
* Contact details, including your name, email address, mailing address, billing address, telephone number, or mobile number
* Account registration information and saved account details
* Payment-related information needed to process purchases and orders
* Demographic information, preferences, survey responses, promotion entries, and customer-service inquiries
* Technical and usage information, such as IP address, device identifiers, browser or device information, site activity, location-related information, cookies, and similar tracking technologies
This information may be used to process and track purchases, returns, and similar transactions; support account registration; provide customer service; send marketing or promotional communications where permitted; personalize your shopping experience; improve our website, merchandise, and services; and help protect the security and integrity of our site.
Our Commitment to Security
We incorporate commercially reasonable safeguards to help protect and secure personal information. However, no method of transmission over the Internet, mobile networks, wireless transmission, or electronic storage can be guaranteed to be 100% secure.
We encourage customers to remain cautious and follow good account-security practices when shopping online.
What You Should Do
To help keep your account secure, we recommend that you:
* Use a strong, unique password for your New York & Company account
* Avoid reusing passwords across multiple websites
* Do not share your login credentials with others
* Be cautious of unexpected emails, texts, or messages asking for personal or payment information
* Review your account and order activity periodically
Please note: New York & Company will never ask you to provide sensitive information such as your full credit card number or account password by email.
If you notice unusual activity related to your account or an order, please contact our customer service team promptly.
Managing Your Information
You may update certain personal information by logging into My Account with your email address and password. New York & Company states that it makes good faith efforts to make requested changes in active databases as soon as reasonably practicable, though some information may be retained as business records or remain in backup media.
If you no longer wish to receive New York & Company marketing emails, you may use the opt-out link provided in marketing emails. You may also opt out of certain direct-mail sharing or regular-mail marketing by calling (800) 961-9906. For SMS messages, you may reply STOP to opt out.
We encourage you to review our full Privacy Policy here:
https://www.nyandcompany.com/pages/privacy-policy
Thank you for being part of the New York & Company community.
Sincerely,
The New York & Company Team
