What you may have missed: Beyond the Appointment Webinar (+ what's coming next)

Hi -,

Yesterday, Sasha, our Director of Education, hosted Beyond the Appointment: How to Support Your Client Throughout Their Entire Grooming Journey.

Whether you joined us live or are catching up now, here are a few key takeaways.

Your clients groom in more ways than you think.
In our 2026 survey of 115 Fur customers, trimming and shaving ranked as the most common grooming methods, occurring 2x more often than waxing and 6x more often than sugaring. The takeaway? Every client has different habits, and every habit creates an opportunity to educate and support.

Retail starts with listening.
The strongest recommendations don't feel like sales. They come from understanding your client's routine, identifying what's missing, and offering solutions that genuinely support their goals.

Think beyond the treatment room.
Your products continue working long after the appointment ends. Understanding how clients use them at home helps you make more personalized recommendations and support better results between visits.

Remember the 80/20 rule.
Clients are responsible for 80% of their results through consistent homecare. Your expertise drives the other 20%. When both pieces work together, everyone wins.

Shop Fur Retail Products Here

And we're just getting started.

Our next educational webinar is coming soon, so keep an eye on your inbox for your invitation.

See you there,
The Fur Team