A message from DesignNest | Dear Backers of CrownesChess in the NA-region,
(this includes Canada, US, Mexico, Central & South American countries):
We want to express our sincere gratitude for your incredible support and patience throughout the CrownesChess crowdfunding project. Today, we need to share an important update regarding the shipment of rewards and propose a solution that requires your support.
Due to economic challenges like inflation and recession, our project is facing financial constraints that surpass those of 2022. Additionally, our Chinese team has been affected by operational losses caused by 3 years long COVID-19 restrictions, yes 3 years long restrictions, which has drained out our cashflow, delayed our employees’ paychecks by several months; all the initial funds have been used to pay for vendors, suppliers, other business loans, rents for production lines etc, and has deeply affected our ability to complete shipments.
To ensure the delivery of your pledged rewards, we kindly ask for your assistance. We request a contribution of $15 per domestic order (US) and $25 per international order (Canada, Mexico, Central & South Americas) in NA-regions to cover shipping costs for goods that we have imported to the U.S. Shipping contributions can be made to our webshop: www.designnest.us.
In appreciation for your support, we will expedite your shipment and provide tracking information as soon as it becomes available. Additionally, we will offer each contributor a discount coupon with equivalent value of $15 (Domestic), $25 (International) for our US webshop: www.designnest.us. The coupon can be redeemed for DesignNest branded items purchases on our U.S webshop: www.designnest.us. You will receive the coupon code of equivalent cash value via email, and it can be applied during the checkout process at any time without expiration date.
· Domestic shipping (NA-regions) / store credit: click here
· International shipping (NA-regions) / store credit: click here
· Please make sure to put in your pledged platform + backer ID (i.e. Kickstarter Backer ID# or IndieGoGo Contribution#) in the check-out note area so we could locate your order (no account creation or subscription needed if you choose to option-out).
We recommend applying this shipping info - via the online store, to ensure you receive store credit for your contribution immediately, also, to guarantee that your shipping request is taken care of by our U.S. warehouse team in a timely manner.
We hope this gesture serves as a token of our profound gratitude for your unwavering support so to sustain our business to pass this extremely difficult time. We sincerely hope this can serve as another opportunity that allows you to explore our diverse range of exciting products and find something that brings joy to your life
We further acknowledge that this solution only addresses the partial, remaining distribution of NA-regional fulfillment. However, we firmly believe that by completing this phase, we will be able to refocus our efforts on securing the necessary financial support to fulfill the remaining orders in the EU, CN, AU, Asia Pacific, and the rest of the world.
Once again, we cannot emphasize enough how genuinely thankful we are for your exceptional patience, unwavering support, and resolute belief in our project. Your contribution, understanding, and unwavering dedication during this challenging time mean the world to us. It is through your support that we find the strength to overcome these obstacles and ensure the completion of CrownesChess.
If you have any questions, concerns, or require further clarification, please do not hesitate to reach out to us at [email protected]. We are here to address any queries you may have and provide any assistance needed.
In closing, we extend our deepest appreciation for your continued support. Together, as a community driven by a shared vision, we can make CrownesChess a resounding success. Your faith in our project truly encourages us to survive, complete this campaign and inspires us to thrive.
Best,
Team DesignNest
