Hey there,
Apparently, if you spend $40+ USD, you get our brand-new Bath Mat FREE.
I'm not saying there was a communication breakdown...
I'm just saying I wasn't expecting our newest launch to cost $0. Choose your favorite color in cart before midnight.
xoxo,
Your Kitsch Insider Bestie 💖
--------- Forwarded message ----------
From: Ecommerce Team
Date: Jul 27th, 2026 at 7:21 PM EST
Subject: RE: why is our new Bath Mat FREE!?
Can someone remove edit access from the promotions sheet until we figure out what happened?
The plan was to launch the NEW Bath Mat and run a Gift With Purchase. Not make the NEW Bath Mat the Gift With Purchase.
Please take down ASAP.
---------- Forwarded message ----------
From: Email Team
Date: Jul 27th, 2026 at 5:21 PM EST
Subject: RE: why is our new Bath Mat FREE!?
It's on the promotions calendar, it says: "Product Launch: Bath Mat Gift With Purchase".
---------- Forwarded message ----------
From: Director of Marketing
Date: July 27th, 2026 at 5:18 PM EST
Subject: why is our new Bath Mat FREE!?
Is this real? Why are we giving away a product we literally just launched?!?
I just saw this email, please tell me it's a prank: