Players Club Terms & Conditions
Welcome to the Margaritaville at Sea Casino Rewards Program (the "Program"). The Program is operated by Margaritaville at Sea (the “Company”). Please read these Terms and Conditions (“Terms”) carefully before activating membership. In becoming a member, you agree to be bound by these Terms and the decisions of the Company on all matters related to the Program. To participate, sign up at the Casino Host Desk in the casino. The Company’s decisions on membership, including individual termination of membership, are entirely in its sole discretion. The Company reserves the right to terminate, modify, revise, or change the Program and these Terms, in whole or part, at any time with or without notice. Changes may revise, for example, rules for earning or using points, continued availability of Program rewards, expiration dates, program partners and the features of special offers. Changes may result in a reduction in the value of points already accumulated and may also result in forfeiture of unused points.
Eligibility
You must be at least eighteen (18) years of age and present a valid government-issued photo identification to join our Rewards Program. Any individual who is on the Prevent Departure List or Casino Banned List from the Company’s casinos is not eligible for membership. Corporations, groups, and/or associated entities cannot be enrolled as members. Membership and all benefits associated with the Program are non-transferable. Employees of the Company, their immediate family members and household members are ineligible to participate.
Program Participation
The Company will open a membership account in your name, and you will receive a membership number. Present proper identification, and your Player’s Card will be used during your game play to accrue points. As a member, you are responsible for utilizing your Player’s Card for your casino play. You may not provide your Player’s Card to another individual to be used in casino play on your or anyone else’s behalf. You are responsible for reading these Terms to understand your rights, responsibilities, and status in the Program, as well as how to earn points and/or redeem rewards ("Rewards").
Accumulation, Use, and Redemption of Points
Please see the Program’s Frequently Asked Questions for information about how to earn, use, and redeem points. Points are not redeemable for cash, and may not be transferred, purchased, sold, or bartered. Redemption of points is limited to accounts in good standing. Rewards offered may be cancelled at any time. The Company reserves the right to adjust any point balance resulting from fraud, malfunction, or operator error, at its sole discretion.
Tier Level Status
The annual tier evaluation period is July 1 - June 30. Tier levels are based on points earned within the 12-month evaluation period. Tier points earned on or after April 1 at 12 AM EST will count toward the next tier year. For purposes of tier evaluation, all members will start with zero points on July 1st 12 AM EST. Points earned July 1 - June 30 will determine the tier level for the subsequent year. Tier levels may be upgraded during the year based on point earnings. Tier levels are re-evaluated on an annual basis. Bonus and adjusted points are not considered in tier evaluation
Tier Benefits
Tier benefits are applicable on all sailings unless noted otherwise. Members who tier up during a cruise will receive the elevated tier benefits on their next cruise, Tier benefits are subject to change.
Expiration
All points expire 18 months after they are earned.
Lost or Stolen Cards
The Company is not responsible for lost or stolen Rewards Cards, including any resulting misuse.
Limitation of Liability and Additional Terms
By redeeming points and receiving Rewards in the Program, you agree that the Company and its affiliates and subsidiaries and their respective officers, directors, employees, representatives and agents (collectively, the “Released Parties”) will have no liability or responsibility whatsoever for, and shall be held harmless against, any liability for any injuries, losses, or damages of any kind (including without limitation, direct, indirect, incidental, consequential, or punitive or exemplary damages) to persons, including personal injury or death, or property arising in whole or in part, directly or indirectly, from acceptance, possession, use or misuse of a Reward. In no event shall the Released Parties be liable to you for any delay in or failure to perform due to causes beyond the Company’s control, including without limitation, any act of God, act of war, natural, disaster, weather, terrorism, or any act or omission of a third party. This section will survive termination of your participation in the Program.
Severability
In the event any of the terms and conditions are found by any Court to be void or otherwise invalid, the remainder of the terms and conditions shall remain valid and enforceable.
Termination of Program
The Company reserves the right to terminate this Program at any time, without notice. The Company reserves the right to confiscate your Rewards Card and/or terminate your account for any reason, in its sole discretion. After termination, all points are rendered invalid and without any value, even if points remained in your account.