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Build proven conflict-management skills, whether you’re a fighter or an avoider.


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Build proven conflict-management skills, whether you’re a fighter or an avoider.
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MasterClass
What's your conflict personality type?

Unaddressed conflict can erode your career, your relationships, or both. Amanda Ripley—a journalist who’s covered everything from civil wars to political feuds—shows you how to defuse tension, disarm toxic personalities, and use disagreements to your advantage.

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Find the Understory

Beneath most conflicts, you’ll find a tangle of unspoken needs. Spot them, and you’re much closer to connection.

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Don’t Escalate; Regulate

When tensions start to simmer, a few simple tools can help. Start by taking a step back and asking for clarification. 

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Try Looping

Tired of talking in circles? A simple process of listening and checking in can lower temps and clarify positions.

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