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Dear Customer,
Thank you for shopping with OLIVE YOUNG.
In accordance with 「Personal Information Protection Act (PIPA), we will provide the following information on the use of personal information collected from OLIVE YOUNG members throughout the year.
OLIVE YOUNG continue to do our best to protect your personal information.
1. Purpose of Collecting and Processing Personal Information
| Classification |
Purposes |
Details |
| Required |
Customer management |
- - To confirm your consent on registration
- - To fulfill legal obligations, suspend services to those who violate the terms and conditions and applicable laws, and restrict malicious use
- - To give notifications and to confirm communication channel to deal with customer service
- - To confirm your request for account registration and withdrawal, and to manage, maintain, fulfill, and settle contracts
- - To provide services to registered customers
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| Contract fulfilment and billing for your use of services |
- - To acquire accurate transaction information for billing and shipping
- - To deal with your complaints on services
- - To operate the customer service center and enable you to redeem and accumulate reward points
- - To provide refunds and collect payment information for your purchases of goods or services
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| Optional |
Marketing activities and development of new services |
- - To provide personalized services, convenience, and benefits
- - To notify you of upcoming events, special offers, etc.
- - To analyze your use of services and marketing trends (individual and group statistics), and develop new services
- - To conduct marketing activities for Olive Young and its affiliates
- - To send periodical newsletters
- - To promote services and products offered by Olive Young or its affiliates
- - To provide information on promotions and opportunities for participation of event(via e-mail, social media account, etc,), send URLs for app installation, etc.
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| Use of other services |
- - To participate in events on the Olive Young website and on social media
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| Other |
Information collected/generated during use of services or business processing |
- - To analyze your interests and patterns of use for marketing campaigns, and conduct statistical analysis and research to develop services
- - To prepare for intrusion of personal information and preserve records for customer dispute resolution
- - To proceed with payment for your purchase
- - To prevent fraudulent, participate event
- - For user analysis of services and products
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2. Personal Information Olive Young Collects and Methods of Collection
Personal Information Items Processed without the Data Subject’s Consent
Personal Information Items Processed with the Data Subject’s Consent
| Classification |
Methods |
Collected/Processed Information |
Retention and Usage Period |
| Required |
When you register
(at Olive Young online) |
Password, E-mail Address, Age Group, Name |
Upon Withdrawal of Membership or Consent |
When you register
(through in-store events) |
Password, E-mail Address, Age Group, Name, Country |
Upon Withdrawal of Membership or Consent |
| Sign-up Registering through social accounts (Google) |
Email ID, name, language preference, |
Upon Withdrawal of Membership or Consent |
| Sign-up Registering through social accounts (Apple) |
Email ID, name |
Upon Withdrawal of Membership or Consent |
| Sign-up Registering through social accounts (LINE) |
Email ID, name |
Upon Withdrawal of Membership or Consent |
| When you purchase an item at Olive Young online |
- - Shipping Information: Name, Contact No., Address, E-mail Address, Collection of personal customs clearance number (ID Number) or passport number required for shipping to specific countries
- - Payment Information
- 1) When you pay by credit card: IP Address, Payment Information such as Credit Card No.
- 2) When you pay via a payment gateway: IP Address, Payment Information such as Credit Card No.
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5 years (Article 6 of the E-Commerce Act)
However, for regular members, until withdrawal |
| When you purchase as a guest |
- - Shipping Information: Name, Contact No., Address, E-mail Address, Guest Password, Collection of personal customs clearance number (ID Number) or passport number required for shipping to specific countries
- - Payment Information
- 1) When you pay by credit card: IP Address, Payment Information such as Credit Card No.
- 2) When you pay via a payment gateway: IP Address, Payment Information such as Credit Card No.
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5 years (Article 6 of the E-Commerce Act) |
| Optional |
When you agree to the use of your information for marketing activities |
Date of Birth, Gender, Referrer email address |
Upon Withdrawal of Membership or Consent |
| When you submit a beauty profile |
Skin Tone, Skin Type, Skin Concern, Hair Color, Hair Type, Hair Concern, Eye Color |
Upon Withdrawal of Membership or Consent |
| Participate in Event(ex, Beauty Tester) |
Name, Contact No., Address, E-mail Address |
3 months |
| When you participate in an event on the SNS of Olive Young |
SNS ID, SNS nickname, SNS profile image, Address, Contact No. |
90 days after prize delivery |
| [For Olive Young members] When you agree to receive shopping or event information |
- - When you agree to receive shopping or event information via E-mail Address: E-mail Address
- - When you agree to receive shopping or event information via APP PUSH: PUSH token
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Upon Withdrawal of Membership or Consent |
| When you agree to join OLIVE YOUNG Affiliate, Reward(Cash Out), participate Affiliate Exclusive event. |
- - Join : SNS ID that you selected, Country of your activity, Categories that you are interested in
- - Reward : PayPal ID
- - event : Name, Contact No., Address, E-mail Address
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5 years (Article 6 of the E-Commerce Act)
However, for regular members, until withdrawal
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Automatically Generated Information during Service Use
| Classification |
Methods |
Collected/Processed Information |
Retention and Usage Period |
| Other |
Information collected/generated during use of services or business processing |
- - Service Usage History (Usage Time and Purchase History of Items and Services)
- - History of Payment/Account Suspension/Visits, IP Address, Cookies
- - Device Information (Type, OS Version Number, Model No,Device identification information)
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Upon Withdrawal of Membership or Consent or Statutory mandatory storage period (3 months) |
3. Outsourcing of Personal Information Handling
| Company Name (Service Provider) |
Relocated Countries (Service Provider) |
Entrusted Services |
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CJ Logistics Corporation, DHL, LX pantos, Fedex, UPS
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Republic of Korea
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Collecting Order Information, Pick & Pack Purchased Products for Shipping
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Transcosmos Korea
(Reconsignment: Transcomos Malaysia Sdn. Bhd.)
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Republic of Korea (Reconsignment: Malaysia)
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Customer Service Operation & Customer Consultation
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KSNET
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Republic of Korea
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Payment Service Provider |
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Eximbay
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Republic of Korea
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Payment Service Provider |
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Adyen
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Netherlands
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Payment Service Provider |
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CJ OLIVE NETWORKS
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Republic of Korea
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Building up and operating IT system
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4. Sharing Personal Information with Third Parties
Company Name
(Service Provider) |
Purpose |
Sharing Information |
Sharing Period |
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Paypal
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Application of Seller
Protection Policy by
Paypal
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- - Name(First name, Last name)
- - Detail Address, City, State/Province, Zip/Postal Code, Country,
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Purpose of Collecting and
Processing Personal
Information is fulfilled
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CJ OLIVE YOUNG USA Inc.
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Processing and management of shopping mall usage, customer support, and fulfillment of services for users in the United States
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- Email ID, password, name, age group, gender, date of birth, registration date, points, address information, purchase history for membership tier calculation, customer inquiry history, app installation date, last purchase date, membership tier, beauty profile data, product reviews, and influencer information.
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Until the termination of OLIVE YOUNG US membership or the retention period required by applicable laws and regulations.
For further details, please refer to OLIVE YOUNG US Privacy Policy
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Check the full text of Privacy Policy
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