Time Factors update and Store Opening

Hello,

Firstly, I'd like to apologise for the lack of updates over the past couple of months.

As many of you will already know, Eddie sadly passed away at the end of May after a long battle with several health issues. Since then, there has been a great deal to deal with, both personally and professionally.

I want to sincerely thank everyone who has been in touch or shared messages about Eddie over the past few weeks. Reading your stories—many of them funny, all of them heartfelt—about your experiences with Eddie over the last three decades has been an enormous comfort. The appreciation so many of you have shown for him, and for the impact he had on the microbrand watch community, has made me and the rest of our family incredibly proud of everything he achieved.

An Introduction

My name is Dave, and I'm Eddie's nephew.

I've been working full-time alongside Eddie at Time Factors since 2020. Before that, I spent countless hours in the office learning from him—usually through enthusiastic conversations about every aspect of running a watch company, along with the many projects he always had in development.

Over the past few years, as Eddie's health declined, I gradually took over many of the day-to-day responsibilities within the business and have been involved in every area of its operation.

Although Eddie's passing came sooner than any of us expected, we had made plans to ensure that Time Factors could continue.

Many of our most popular models have already been commissioned for production, and several exciting new projects are well underway at various stages of development.

My immediate priority is to continue what Eddie built while also improving the overall ordering experience as soon as possible. I hope you'll understand that there will inevitably be a period of transition as we move forward.

Re-opening the Store

We are currently planning to re-open the store on Sunday, 23rd August at 14:00 (UK time). We'll confirm this date a couple of weeks beforehand.

This will be a general store opening, and Everest models and new releases will not be available at this time.

There will, however, be plenty of stock available, including the Commander 71, Trans-global Aventurine, Traveller, Royal Navy Diver, W.W.W. (White Dial), Navigator (White Dial), and many other models.

Before the end of the year, we expect to release a selection of Everest models, including the Black Dial, White Dial, Expedition, Honeycomb, and Gilt Dial versions.

Looking ahead to the new year, we also plan to have the Smiths Military PRS-29A/AM, Navigator, and W.W.W. available again, alongside the new Precista 18Q and Smiths PRS-40, both featuring ETA HAQ movements.

Finally, thank you once again for all the support, patience, and kind words you've shown over the past couple of months. It has meant a great deal to both me and my family, and we're incredibly grateful.

I look forward to continuing Eddie's legacy and sharing the next chapter of Time Factors with you.

Take care,

Dave

Divers, GMT & Chronograph

Field & Military

Dress Watches

UPDATES & CUSTOMER INFORMATION

• When placing an order could customers please provide their customer and shipping address using English Alphabet characters. We cannot fulfil orders until we have received all information using English characters and do not want any mistakes to arise by translating the information ourselves.

• We cannot ship watches to PO Boxes, APOs and BFPOs, please make sure you include a standard residential or business address.

• When making changes or cancelling an order please let us know by emailing [email protected] including your order number. Although we welcome general messages via social media these accounts are not constantly monitored so any important messages relating to orders may be missed.

• Orders cannot be change or cancelled once they have been fulfilled and passed on to UPS. This does not affect your right to return goods (in accordance with our Returns Policy) but any duties and tariffs will be payable and non-refundable once the order has been passed to UPS.

• USA Customers please see the new information relating to tariffs below.

Message for USA Customers:
PLEASE BE AWARE OF TARIFF CHARGES BEFORE ORDERING.

At this current time we believe the total tariff on goods originating from Hong Kong is set at 47%, however there is conflicting information so please be aware of any changes in policy and how this may affect you order.

Tariffs and duties are calculated from the date a shipment arrives at the U.S. Border and not when the order is placed. Even though we endeavour to ship watches
as quickly as possible there is no guarantee the tariff charged will be charged at the same rate as when the order is placed.

Customers are personally liable for these charges once items have entered the
USA. They are payable by customers, non refundable and outside of Time Factors and UPS control.

PLEASE BE AWARE OF TARIFF CHARGES BEFORE ORDERING THIS WEEKEND.

The De Minimis exemption for items under $800 has currently not been reintroduced however so tariff charges will apply to all of our watches and straps
where the country of origin is Hong Kong.

Many of our Watches, Bracelets & Straps are part-made in Hong Kong (with movements being Swiss or Japanese) so they are liable for the same tariffs placed on
China. Details of a watches Country of Origin are at the bottom of each items page on our website.

Tariffs and charges are collected by UPS prior to delivery so please make sure your contact details are correct.