AI Isn’t Changing PR. It’s Rewarding the Ones Doing It Right.
What the Lorelight shutdown and new AI visibility data reveal about the future of PR and brand authority.
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AI Isn’t Changing PR. It’s Rewarding the Ones Doing It Right.What the Lorelight shutdown and new AI visibility data reveal about the future of PR and brand authority.
When Benjamin Houy announced he was shutting down Lorelight, his GEO (Generative Engine Optimization) platform designed to help brands appear more often in ChatGPT, Claude, and Perplexity — it stopped me mid-scroll. His reflection summed up what so many in marketing need to hear right now:
As someone who’s spent my career at the intersection of PR, media, and brand storytelling, I felt that deeply. Because it’s true. Everyone is scrambling for the next acronym. SEO, GEO… maybe XEO next? They’re relying on what has always worked: authority, credibility, and consistency. That’s because AI isn’t changing the rules of brand visibility. It’s just finally revealing who’s been playing the long game. So What’s Actually Different From SEO?When people hear “AI visibility” it’s easy to assume it’s just the next evolution of SEO. But what’s happening with tools like ChatGPT, Claude, and Perplexity is fundamentally different. If traditional search rewards web pages, generative AI rewards reputation. Here’s how the two compare (thank you, Chat): In other words: SEO is about optimizing your website. GEO is about optimizing your reputation and presence across the web. That shift is subtle but huge, and honestly, has taken me a bit to wrap my head around. Because AI tools don’t crawl pages to rank them. They synthesize information across trusted sources. So if your brand is referenced by credible media, reviewed by experts, and described consistently across the web, AI learns to associate your name with authority in that category. That’s why PR and earned media have suddenly become visibility levers again. Cliff Notes:SEO = visibility through pages. If SEO got you seen, PR got you believed. The Data That Proves ItA 2024 analysis from AirOps reviewed over 21,000 brand mentions across ChatGPT, Claude, and Perplexity and found three key takeaways:
Hence, you can’t trick an algorithm to get AI visibility. It just reflects the visibility they’ve already earned. Why Lorelight’s Shutdown MattersAt first glance, Lorelight’s closure might look like a founder giving up. But I actually see it as a breakthrough—a needed shift from tool-chasing to truth-facing. Here’s what this moment teaches anyone in PR or brand building:
It’s a reminder that before buying another “AI visibility platform,” you need the foundation: quality content, trusted mentions, and a consistent message. However, the GEO Land Grab Has Already StartedIf all this feels new, you’re not alone, as most teams are still figuring it out.
And he’s right. As brands realize that AI visibility is a new form of search authority, every department (SEO, content, growth, comms) is trying to claim ownership. For PR, this is the moment to lean in, not back. The Question Everyone Asks: “How Do You Keep Up With It All?”Brand founders and PR pros ask me this constantly: The truth? You don’t. Not in the sense of tracking every new tool or acronym. What you can do is double down on fundamentals that don’t change. Here’s the framework I’ve been using and repeating to my team and clients: 1. Anchor on what matters. 2. Earn the right to show up. 3. Strengthen your owned content—but don’t isolate it. 4. Filter out the noise. 5. Build for consistency, not novelty. Case Studies: Real Proof in MotionSustainable Home Brand No SEO hacks. No GEO dashboards. Just credible third-party coverage that AI could verify. Functional Beverage Brand Their visibility didn’t come from keywords, it came from trust. Both examples show how earned media ripples far beyond the article itself. The Personal LessonAt Press Hook, I’ve seen this pattern repeat again and again. The brands seeing lift across AI platforms aren’t chasing every new feature. They’re doing the unglamorous work: building credibility, nurturing journalist relationships, and showing up consistently. For years, people said PR was too soft to measure. But now, every time ChatGPT recommends a brand because of something written in Forbes or The New York Times, that’s PR working through a new layer of discovery. Final Takeaway: Clarity Over ChaosNo one can keep up with every algorithm change or new dashboard. But the brands that consistently show up in media, in search, and in AI answers are the ones grounded in clarity, credibility, and consistency. Here’s what to remember:
So, shut down the hype. Focus on the fundamentals: creating ideas worth talking about, building authority, and getting your story told by voices other than your own. That’s what earns visibility —> in real life and in every AI model that follows. Just keep swimming, you’ve got this. - Captain Hook 💌 If you’re rethinking your PR strategy for the AI era, I share monthly breakdowns on how brands can build visibility the right way. |
