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Support For The Pros, By The Pros


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Sony Imaging Pro Support | Protect Your Gear, And Your Business | As a professional photographer, your equipment is your livelihood. Keep your gear in optimal working condition, so you can delivery high-quality images without downtime. Sony Imaging PRO Support is an annual membership service that delivers premium support, priority service and valuable benefits to professional photographers who rely on Sony camera systems.
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Sony Imaging Pro Support Benefits
Expert Support • 24/7 phone and email support • Walk-In Service Depots in Los Angeles, New Jersey, and Atlanta (appointment only) • On-site support at select major events (contact dedicated support line for further details) | Complimentary Maintenance • Complimentary clean & check up to 3X per membership year, each time for up to 2 eligible products | Equipment Loans • Loans for repairs that extend past three (3) days •  Evaluation loans for the latest models | Discounted Repairs • 20% discount on labor for Out-Of-Warranty repairs • 3 business day turn-around time* • 
 Free expedited shipping to and from facilities
Who’s Eligible? Professional camera creators in the US who own a minimum of two Sony Alpha full-frame cameras and three Sony lenses and create moving or still images as a major source of income. See more details here.
How do I Join? It's simple! Start by registering for our Alpha Universe community. Complete the registration form here.
What if I Have More Questions? Visit our FAQ page here.
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*3 Business Day Turn-around: • In-Warranty Repairs begins upon delivery of diagnosis • Out-of-Warranty begins upon approval and payment of estimate • Circumstances beyond Sony’s control may affect 3 business day turn-around time, such as back-ordered parts or shipping delays
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For more information on products, visit https://electronics.sony.com.

                              
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