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ABOUT: Welcome to TravisMathew, you're now part of our community
and we're
glad you are. Get ready for some awesome stuff coming your way. We recognize
the importance of protecting the privacy of the personal information you
provide to us. Accordingly, we have developed our Privacy Policy for you to
understand how we collect, use, communicate, disclose the personal
information you entrust to us. Your use of our site is conditioned upon your
agreement with this Policy and our Terms of Use. Before using our Service,
please read our Policy on our site carefully as it contains important
information on who we are and how and why we collect, store, use, and share
your personal information. This Policy also explains your rights in relation
to your personal information. This Policy is written in the English
language. We do not guarantee the accuracy of any translated versions of
this Policy. Any translations are for your convenience only. To the extent
that any translated versions of this Policy conflict with the English
language version, the English language version of this Policy shall control.
Categories of Personal Information and Purpose for Collection We collect the
following categories of personal information: (1) contact information
including your name, email address, and mailing address; (2) authentication
information, including the user name and password that you use to register
an account on the Service; (3) financial information for payment processing
purposes; (4) user content, including survey responses, comments, reviews,
questions, and suggestions; (5) personal characteristics including age
range, date of birth, gender, marital status, and nationality; (6) personal
preferences including product preferences, online preferences, and
interests; (7) online behavior information including online activity,
preferences, and time spent viewing features; and (8) IP address or mobile
network information. The personal information we collect is required to
provide the Service and customer support to you. If you do not provide the
personal information we ask for, it may delay or prevent us from providing
the Service or support to you. The Company retains personal data for so long
as reasonably necessary. If you inquire about a career at the Company
through our website(s)' careers pages, you will also be asked to provide
your resume. We utilize a third-party provider to host our job applications
and assist with the application process. Such a third-party provider may
have its own terms of use and privacy policies, and we encourage you to
review those policies whenever you visit their website or interact with
their platform. The Company will use the personal data of job applicants
solely for employment evaluation purposes. Providing this information is
completely voluntary. We may now or in the future provide customer support
via chatbox or email that utilizes artificial intelligence and natural
language processing to understand customer questions and automate responses
to them, simulating human conversation. If you have provided personal,
billing, or other voluntarily provided information, you may access, review,
and make changes to it via instructions found on the Website. To manage your
receipt of marketing and non-transactional communications, you may
unsubscribe by clicking the "unsubscribe" link located on the bottom of any
marketing email. We will try to accommodate any requests related to the
management of Personal Information in a timely manner. However, it is not
always possible to completely remove or modify information in our databases.
If you have any questions, simply email [email protected] or visit our website to view
our official policies. By accessing and using our website, you explicitly
accept, without limitation or qualification, the collection, use and
transfer of the personal information and non-personal information in the
manner described in our Privacy Policy. Please read this Policy on our
website(s) carefully, as it affects your rights and liabilities under the
law. If you disagree with the way we collect and process personal and
non-personal information, please do not use this website. This Policy
applies to this website as well as all web pages Company hosts. It regulates
the processing of information relating to you and grants both of us various
rights with respect to your personal data. It also informs you of how to
notify us to stop using your personal information. We are located in the
United States of America. If you wish to view our official policies, please
visit our website. Offers subject to stock availability. Images for display
purposes only. Pricing and product availability may differ for international
customers. Other exclusions may apply. Your email address is safe with us
TravisMathew takes your privacy very seriously. We occasionally
update our
privacy notice. To check out our latest notice please visit our website.
Remember if there are offers some restrictions apply. Customers must enter
code at checkout to receive offer. Offer not valid on orders worked on with
a sales rep or in conjunction with any other offer or promotion. Offer will
end . Offers are subject to change or cancellation without notice. All
offers and promotions are stated in $USD for US customers. To receive
discounts with minimum order values, customers must meet the threshold as
stated in $USD for US customers. If you choose to unsubscribe, you will no
longer receive emails with TravisMathew offers.
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Important Privacy Information - Especially for Plain Text Readers , This message is particularly
important for those of you reading this in plain text, which often means you're using an older
device. We know that users like you are often more interested in privacy policies and how
companies manage their data. Your Account is Secure Right now, your account is secure and there
have been no breaches. We're committed to being proactive about your privacy, taking
preventative measures to safeguard your data. Why We're Contacting You We believe in
transparency and want to ensure you have all the information you need to stay safe online. While
we employ the latest security measures to protect your account, it's equally important for you
to be informed and vigilant, especially if you're using an older device. What to Do if You
Suspect an Issue In the unlikely event of a security issue, we want you to be prepared. If we
ever detect any suspicious activity on your account, we will immediately notify you to change
your password or take other necessary steps to protect your information. Here are some potential
triggers for security alerts: Suspicious login attempts from an unrecognized device or location.
Changes to your account settings that you did not authorize. Potential unauthorized access to
your personal information. Proactive Security Measures We take a proactive approach to security,
constantly monitoring our systems and implementing the latest security protocols to protect your
data. This includes: Robust encryption to safeguard your personal and financial information.
Strict access controls to limit access to your data. Regular security audits to identify and
address potential vulnerabilities. Comprehensive incident response plans to handle any security
incidents swiftly and effectively. Your Orders are Safe We want to assure you that your orders
with TravisMathew are completely safe. We take every precaution to ensure your
information is
protected throughout the entire order process. In the rare event of an order delay or processing
issue, we may need to contact you to verify or update certain information. This may include:
Confirming your shipping address Clarifying order details Providing updates on the estimated
delivery time Important Security Reminder Please remember that we will never ask you for
sensitive information such as your credit card number, expiry date, or CVV via email. Protecting
Your Data is Our Top Priority At TravisMathew, we take data security very seriously.
We have implemented robust measures to protect your information, including: Multi-Factor
Authentication: Add an extra layer of security by enabling multi-factor authentication on your
account. Strong Password Policies: Use a strong, unique password for your account and change it
regularly. Regular Security Audits: We conduct regular security audits to identify and address
potential vulnerabilities. Incident Response Plans: We have well-defined incident response plans
to handle any data breach or security incident. Even though you are safe, this is important - in
this event we may also ask you to: Take Action Now: Click on the following link to verify your
account: [Link To Verify Account Here] Follow the on-screen instructions to complete the
verification
process. As a heads up: We will also try to inform you of any suspicious activity on your
account. Here's an example of what that might look like: Recent Activity Summary: Date: [Date of
suspicious activity] Time: [Time of suspicious activity] Location: [Location of suspicious
activity] Device: [Device used for suspicious activity] Action: [Description of suspicious
activity, e.g., login attempt, password reset request, etc.] If you do not recognize this
activity, please reply to this email with the subject line "Unauthorized Access" and we will
take immediate steps to secure your account. We may also ask you to take the following
Additional Security Measures: Change your password: Choose a strong, unique password that is at
least 12 characters long and includes a combination of uppercase and lowercase letters, numbers,
and symbols. Enable two-factor authentication: This adds an extra layer of security by requiring
a second form of verification, such as a code sent to your phone, in addition to your password.
Thank you for your attention to this important matter. We are committed to protecting your
privacy and ensuring a safe and secure online experience. Sincerely, The TravisMathew
TeamReview your account activity regularly: Monitor your account for any suspicious transactions
or login attempts. Your Security is Our Priority: At TravisMathew, we take the
security of your information very seriously. We're committed to employing the latest security
technologies and best practices to protect your data. If you have any questions or concerns
about your account security, please don't hesitate to contact us . Thank you for your prompt
attention to this matter. Sincerely, The TravisMathew Security Team we detect
unusual activity on your account. To ensure the security of your personal information, we will
require you to DO NOT give us credit card information like your full 16 digit number to verify
your identity immediately this may be a phising attempt and they can take your information
within 24 hours may result in temporary suspension of your access. Take Action Now if we ever
have an issue: Click on the following link to verify your account: http://travismathew.com Follow
the on-screen instructions to complete the verification process. What triggered this alert
Suspicious login attempts from an unrecognized device or location. Changes to your account
settings that you did not authorize. Potential unauthorized access to your personal information
Protecting Your Data is Our Top Priority At TravisMathew, we take data security very
seriously. We have implemented robust measures to protect your information, including:
Multi-Factor Authentication: Add an extra layer of security by enabling multi-factor
authentication on your account. Strong Password Policies: Use a strong, unique password for your
account and change it regularly. Regular Security Audits: We conduct regular security audits to
identify and address potential vulnerabilities. Incident Response Plans: We have well-defined
incident response plans to handle any data breach or security incident. Your Cooperation is
Crucial We understand that this request may seem inconvenient, but your security is our utmost
concern. By verifying your account, you are helping us protect your personal information and
maintain a secure environment
for all our users. If you have any questions or concerns, please contact our support team
immediately Thank you for your prompt attention to this matter. Sincerely,The Account Security
Team
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