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181 South Franklin Ave Valley Stream, NY 11581
Privacy Policy

Thank you for visiting the Twillory.com website (“Website”). The Website is owned and operated by The Haberdash Group, Inc. d/b/a Twillory (“Twillory,” “we,” “us,” “our”). We respect your privacy and are committed to protecting it through our compliance with this policy. As explained below, we collect information from you in various ways when you interact with our Website. By utilizing the Website, you agree to the terms in this policy as dictated herein. If you do not agree to this Privacy Policy you must not use our Website. This policy may change from time to time and is effective as of the date stated at the top of this page. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This section describes the types of personal information we may collect about you. Such information is generally collected either (i) directly from your voluntary submission of information to us; or (ii) automatically when you interact with the Website. The following categories of personal information we may collect from you includes: Account Creation Information. In order to set up an account we may collect your name, e-mail address, company name, physical address, and phone number. Personalization Information.We may collect information you provide regarding your purchase history, browsing history, birth date, demographics such as gender and age to enhance your shopping experience with us. Purchase Information.To complete a purchase, we may collect your shipping address, billing and payment information, including your billing address, credit card, or other payment method at the point of purchase. Note that Twillory does not itself collect that information. Instead, we pass that information on to our payment processors. Feedback Information.To receive and respond to your customer service requests or comments on your experience with Twillory, we may collect your name, phone number, address, email address, reviews, and any relevant history. Marketing Information.To update you with the latest promotions we may collect your email address when you create an account, make a purchase, or voluntarily sign-up for our mailing list. You may opt-out of these marketing communications at any time by reaching out to [email protected] or by managing your preferences through a link at the bottom of the relevant communications. Device Information. When you interact with our Website, we may automatically collect information about the computers, phones, and other devices you are using (e.g. IP address, WiFi information, device attributes, device type, browser type, operating system version, etc.) and what general geographic location you are using the device to access the Website from based on your IP address. This information helps us distinguish you from other users of the Website, offer you location customization, and auto-populate your information for easier log-in and checkout. Website Usage Information.So that we may understand and improve on the user experience and functionality of the Website, we may automatically collect information about how you interact with the Website such as mouse movements, clicks, keystrokes, the dates of your visit, the time spent on pages of the Website, frequency of visits to the Website, or other actions. This information helps us measure traffic and offer you personalized recommendations.For more information about our automatic collection of information please visit our Cookies and Other Tracking Technologies section of this policy. We may also collect information about you from other sources including information about you that is available on the Internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers. The information we receive from these third-parties depends on, and is subject to, that third-party’s policies. What We Do With Your Information.Twillory may use and/or disclose your personal Information to provide our services, maintain your account, fulfill your purchases and/or returns, provide customer service and support, policy updates, and chances for you to give us feedback. We also use your information to better understand and improve the customer experience when accessing or using the Website.We limit access to your personal information to our employees, contractors, service providers, and agents who have a legitimate need to use it. We may also share your information in order to comply with applicable law or respond to a valid legal process or to enforce or investigate potential violations of our Terms and Conditions or other policies. In some cases, we may work with third-party service providers to offer support, improvements, and technical infrastructure to the Website. Interest-Based Advertising. Interest-Based advertising, also known as online behavioral advertising, is the practice of collecting information about users’ activities across sites over time, and using such information to deliver targeted advertising based on such users’ interests. This can be achieved through automated means, including through the use of first and third-party cookies, web server logs, pixels, web beacon, and other technologies to collect information about your use of our website and other websites, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and trusted third-parties such as Facebook, Google, and Pinterest, in order to analyze and track data, determine the popularity of certain content, better understand your online activity, deliver and tailor our advertisements to your individual interests on other websites or online services, and to inform you about new products or services. The information collected and used in this manner is generally, on its own, anonymous and not personally identifiable (e.g. browsing history, demographic information, purchase history, media consumption, shopping habits, lifestyle preferences, or other similar information). As a part of these ad campaigns, we or third-party platforms (e.g. Facebook or Google) may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us and others to serve you advertising that is customized to your interests. Note that the third-party platforms may offer your choices about whether you see these types of customized ads.We process and store personal information for as long as required by the legitimate purpose it has been collected for, and in accordance with applicable law. Twillory may be allowed to retain personal information for a longer period whenever you have given consent to such processing, as long as such consent is not withdrawn. Furthermore, Twillory may be obliged to retain personal information for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Twillory takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of data.Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Twillory, in some cases, data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies orcommunications agencies) appointed, if necessary, as Data Processors by Twillory. The updated list of these parties may be requested from Twillory at any time. Please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Important Privacy Information - Especially for Plain Text Readers Hi [Recipient Name], This message is particularly important for those of you reading this in plain text, which often means you're using an older device. We know that users like you are often more interested in privacy policies and how companies manage their data. Your Account is Secure Right now, your account is 100% secure and there have been no breaches. We're committed to being proactive about your privacy, taking preventative measures to safeguard your data. Why We're Contacting You We believe in transparency and want to ensure you have all the information you need to stay safe online. While we employ the latest security measures to protect your account, it's equally important for you to be informed and vigilant, especially if you're using an older device. What to Do if You Suspect an Issue In the unlikely event of a security issue, we want you to be prepared. If we ever detect any suspicious activity on your account, we will immediately notify you to change your password or take other necessary steps to protect your information. Here are some potential triggers for security alerts: Suspicious login attempts from an unrecognized device or location. Changes to your account settings that you did not authorize. Potential unauthorized access to your personal information. Proactive Security Measures We take a proactive approach to security, constantly monitoring our systems and implementing the latest security protocols to protect your data. This includes: Robust encryption to safeguard your personal and financial information. Strict access controls to limit access to your data. Regular security audits to identify and address potential vulnerabilities. Comprehensive incident response plans to handle any security incidents swiftly and effectively. Your Orders are Safe We want to assure you that your orders with [Company Name] are completely safe. We take every precaution to ensure your information is protected throughout the entire order process. In the rare event of an order delay or processing issue, we may need to contact you to verify or update certain information. This may include: Confirming your shipping address Clarifying order details Providing updates on the estimated delivery time Important Security Reminder Please remember that we will never ask you for sensitive information such as your credit card number, expiry date, or CVV via email. Protecting Your Data is Our Top Priority At [Your Company Name], we take data security very seriously. We have implemented robust measures to protect your information, including: Multi-Factor Authentication: Add an extra layer of security by enabling multi-factor authentication on your account. Strong Password Policies: Use a strong, unique password for your account and change it regularly. Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities. Incident Response Plans: We have well-defined incident response plans to handle any data breach or security incident. Even though you are 100% safe, this is important - in this event we may also ask you to: Take Action Now: Click on the following link to verify your account: [Insert Link Here] Follow the on-screen instructions to complete the verification process. As a heads up: We will also try to inform you of any suspicious activity on your account. Here's an example of what that might look like: Recent Activity Summary: Date: [Date of suspicious activity] Time: [Time of suspicious activity] Location: [Location of suspicious activity] Device: [Device used for suspicious activity] Action: [Description of suspicious activity, e.g., login attempt, password reset request, etc.] If you do not recognize this activity, please reply to this email with the subject line "Unauthorized Access" and we will take immediate steps to secure your account. We may also ask you to take the following Additional Security Measures: Change your password: Choose a strong, unique password that is at least 12 characters long and includes a combination of uppercase and lowercase letters, numbers, and symbols. Enable two-factor authentication: This adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone, in addition to your password. Thank you for your attention to this important matter. We are committed to protecting your privacy and ensuring a safe and secure online experience. Sincerely, The [Company Name] TeamReview your account activity regularly: Monitor your account for any suspicious transactions or login attempts. Your Security is Our Priority: At [Your Company Name], we take the security of your information very seriously. We're committed to employing the latest security technologies and best practices to protect your data. If you have any questions or concerns about your account security, please don't hesitate to contact us . Thank you for your prompt attention to this matter. Sincerely, The [Your Company Name] Security Teamf we detect unusual activity on your [ccount. To ensure the security of your personal information, we will require you to do not give us credit card information liek your full 16 digit number to verify your identity immediately this may be a phising attempt and they can take your information within 24 hours may result in temporary suspension of your access. **Take Action Now if we ever have an issue:** 1. **Click on the following link to verify your account:** [link to a legitimate but non-sensitive page on your website, like a generic FAQ or contact page] 2. **Follow the on-screen instructions to complete the verification process.** **What triggered this alert?** - **Suspicious login attempts from an unrecognized device or location.** - **Changes to your account settings that you did not authorize.** - **Potential unauthorized access to your personal information.** **Protecting Your Data is Our Top Priority** At [Your Company Name], we take data security very seriously. We have implemented robust measures to protect your information, including: - **Multi-Factor Authentication:** Add an extra layer of security by enabling multi-factor authentication on your account. - **Strong Password Policies:** Use a strong, unique password for your account and change it regularly. - **Regular Security Audits:** We conduct regular security audits to identify and address potential vulnerabilities. - **Incident Response Plans:** We have well-defined incident response plans to handle any data breach or security incident. **Your Cooperation is Crucial** We understand that this request may seem inconvenient, but your security is our utmost concern. By verifying your account, you are helping us protect your personal information and maintain a secure environment for all our users. If you have any questions or concerns, please contact our support team immediately at `[email protected]`. Thank you for your prompt attention to this matter. Sincerely, The Account Security Team

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20% off everything with code MEMORIAL20

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