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| Tasmania sale Terms and Conditions |
| *On sale from 12:01am AEST 11 May 2026 until 11:59pm AEST 17 May 2026 unless sold out prior for selected one way flights on selected travel dates between 15 July 2026 and 24 March 2027 for Economy Lite and Choice fares only. Travel periods apply and fares are subject to availability.
Fares departing Sydney to Hobart are for travel from 11 January 2027 until 24 March 2027. Price is based on a one way Economy Lite fare booked on virginaustralia.com.
Seats are limited and may not be available at peak times or on all flights. Payment surcharge may apply. Seat selection and checked baggage are not included in Economy Lite fares. Economy Lite fares are not recommended if you require flexibility with your travel as cancellations are not permitted and you may need to pay a fee and any fare difference to make a change. For other fare types, a fee and fare difference may be payable for changing or cancelling your booking. See Virgin Australia’s Domestic fees page for details. Refunds are not permitted for Economy Lite and Choice fares if you cancel your booking. Refunds are permitted for Economy Flex fares on payment of a fee. You may also request a refund for other reasons, including under the Australian Consumer Law. Check your fare rules for more information. Some flights may be operated by a partner airline. Full Terms and Conditions at www.virginaustralia.com.
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| Pick Your Bonus Terms and Conditions
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~To be eligible for the Pick Your Bonus promotion (Offer) you must (1) Choose your bonus via the Benefit Selector through the Pick Your Bonus Offer landing page
between 12:01am AEST 7 May 2026 and 11:59pm AEST 15 May 2026 inclusive (Promotion Period); (2) after Offer activation, book and ticket an Eligible Flight during the Promotion Period and enter your valid Velocity membership number at the time of booking; and (3) complete travel on an Eligible Flight. An Eligible Flight is a Domestic, Trans-Tasman or International short-haul flight marketed and operated by Virgin Australia flown between 12:01am AEST 7 May 2026 and 11:59pm AEST 31 December 2026 inclusive. An Eligible Flight does not include: Reward Seats, International long-haul flights to or from Doha operated by Qatar Airways for Virgin Australia, domestic flights flown as part of an International long-haul journey; charter flights operated by Virgin Australia; and, interline or codeshare flights operated by partner airlines. If you book a Virgin Australia flight in the same booking as another airline (whether they are a partner of Virgin Australia or not) you will earn based on total miles flown (TPM). Flights which are earned at TPM are not eligible for this Offer. Tickets purchased on codeshare services marketed or operated by partner airlines or Virgin Australia operated flights combined in the same booking as a partner or non-partner operated flight are not eligible for this Offer. The Offer is for new Eligible Flights booked and ticketed during the Promotion Period, and changes to existing bookings made prior to the Promotion Period are not eligible. Velocity Points cannot be earned on Velocity Reward Seat bookings. Eligible members can only choose one benefit as part of the Offer and once chosen cannot be changed. Subject to the Velocity membership Terms and Conditions as amended from time to time. The Double Velocity Points option does not apply to Economy Lite fares. This Offer is not available to you if you are travelling for Commonwealth purposes. Full Terms and Conditions relating to the Double Status Credits and Double Velocity Points options can be found at https://www.velocityfrequentflyer.com/partners-offers/airlines/virgin-australia-airlines/pick-your-bonus-2026/terms-conditions. |
| Economy X Terms and Conditions |
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1Upgrade to extra legroom seats from $15 per person, per sector. $15 Economy X is available for booking an Economy X Exit Row seat on Eligible Flights, when purchasing an Economy X Exit Row seat between 28 and 180 days before scheduled departure unless sold out. $15 Economy X Exit Row price is per person, per sector. Available when making a new Eligible Flight booking, or managing an existing Eligible Flight booking, through www.virginaustralia.com or via the Guest Contact Centre. Cannot be used in conjunction with any other offer. Not available through other purchase channels. An Eligible Flight is a flight to and from Adelaide to Brisbane, Canberra, Darwin, Hobart, Launceston and Melbourne; to and from Brisbane to Cairns, Emerald, Gladstone, Hamilton Island, Launceston, Melbourne, Mackay, Newcastle, Rockhampton and Sydney; to and from Gold Coast to Canberra and Sydney; to and from Melbourne to Canberra, Hobart, Newcastle and Sydney; to and from Sydney to Hobart, Hamilton Island and Launceston; to and from Perth to Port Hedland, Cairns and Newman. The $15 Economy X Exit row price will be displayed at time of purchase. Economy X Exit Row seats are limited and may be sold out at time of booking or at any time prior to your travel date. The applicable Economy X fee will be the fee published at the time you purchase Economy X and is subject to change. Payment surcharge may apply. Fees are in the applicable booking currency, being the country of origin specified in your booking or purchase. Economy X fees are non-refundable, except where you are entitled to a refund of the fee or of your fare under the Australian Consumer Law. See the Economy X Terms and Conditions for more information on refunds. Guests who select and sit in an Economy X Exit Row must comply with the Exit Row Safety Conditions. Not all product benefits are available at all airports. See full Economy X Terms and Conditions. |
| Triple Velocity Points on Hotels by Hopper via Virgin Australia Terms and Conditions |
^During the promotional period of 12:01am AEST 11 May 2026 to 11:59pm AEST 17 May 2026 (Offer Period), Velocity members will earn Velocity Points on eligible hotel bookings with Hopper Hotels at
https://www.virginaustralia.com/au-en/hotels, with an earn rate of 9 Velocity Points per $1 spent on eligible hotel bookings. This means that Velocity members may be eligible to earn 3 times the standard earn rate of 3 Velocity Points per $1 spent on an eligible hotel booking. Platinum Plus Members will continue to earn their tier bonus Velocity Points separately (an extra 4.5 bonus Points per $1 spent on eligible hotel bookings). All bookings made through this platform are subject to Hotels by Hopper Terms and Conditions.
An eligible hotel booking is one that is made during the Offer Period via Hopper at https://www.virginaustralia.com/au-en/hotels and is for travel between 11 May 2026 until 26 March 2027 (inclusive). A credit card surcharge may apply on bookings made via Hopper Hotels where payment is made directly with the hotel or accommodation.
Velocity Points are not earned on full redemption hotel bookings. For “Points + Pay” bookings, Velocity Points will be earned on any “+ Pay” component. Velocity Points will not be awarded for additional or incidental hotel costs (such as in-room charges, early check-in, late checkout and upgrades), cancelled bookings or bookings where stay is not completed. Velocity members must submit their valid Velocity membership number at the time of booking to be eligible to earn Velocity Points. Only one Velocity member per booking (the Primary Guest) is eligible to earn Velocity Points.
Velocity Points are only awarded following a completed stay. Velocity Points will be awarded after check-out and are credited to your account within one (1) week after check-out.
This offer, Velocity membership and Velocity Points earn are subject to the Velocity membership Terms and Conditions as amended from time to time. Velocity reserves the right to vary or withdraw this offer at any time, subject to applicable law. This offer cannot be used in conjunction with any other offer, discount or promotion, unless expressly stated otherwise.
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| Velocity |
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2To earn and redeem Velocity Frequent Flyer Points you must be a Velocity member. Velocity membership and Velocity Points earn and redemption are subject to the Velocity member Terms and Conditions as amended from time to time.
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