How AI assurance unlocks success in CX

Hi -,

Only 25% of AI projects deliver expected ROI. How do you join the 25%?

The organizations that scale AI in CX build better infrastructure: clearer ownership, redesigned workflows, tighter governance, and real trust in how their AI behaves at runtime.

This month, we're hosting two sessions to help you get there.

📅 June 17 | 11:00am ET

4 Reasons Why AI Pilots Fail in CX and How to Fix It

If your AI initiative is stuck between demo and deployment, this is the session to attend. LivePerson CX expert Mai-Ahn will walk through the four execution gaps that prevent pilots from reaching production and give you a concrete framework to fix them.

What you'll take away:

• How to build shared ownership across business, tech, risk, and ops
• How to redesign workflows so AI drives real productivity gains
• What observability and governance need to look like at scale

📅 June 25 | 11:00am ET | Featuring Aragon Research
The AI Assurance Gap Blocking Your CX AI Agents from Going Live

Getting sign-off from legal, security, and governance is where autonomous AI deployment often stalls. Aragon Research data shows only 10% of enterprises have successfully moved beyond basic AI assistants to true autonomous agents. The gap isn't effort — it's assurance.

Join LivePerson and Aragon Research to learn how simulation, synthetic testing, and continuous runtime monitoring close that gap for good.

What you'll take away:

• How to stress-test AI behavior before any customer interaction
• What runtime monitoring across 100% of conversations actually looks like
• How to build the infrastructure that earns internal stakeholder sign-off

Both sessions are built for teams who are done waiting on their AI to deliver. Can't attend live? Register and we'll send you the recording.

The LivePerson Team