| We’ve spoken to many enterprise leaders over the last year, and the one resounding truth is that peer interactions and stories are most important to you.
CIO & SVP of Seminole Hard Rock Support Services, Macario Gallegos, believes the right AI technology will mold the future of digital-first customer connections. To his CIO cohorts, he says:
“Have the courage to invest in new technology — It’s not always easy investing in tech. But this is the type of technology that makes it better for everyone. It makes it better for our customer care leader and his staff. It will make it better for our hotel front desk and their staff. It will make it better for our facilities team. And more importantly, it will be better for our customers.”
Get the full story on Hard Rock’s digital transformation journey on March 26th at 11 AM EDT.
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