Webinar: 4 reasons why AI pilots fail in CX and how to fix it

Hi -,

Have you started an AI initiative only to see it get stuck in endless reviews? You’re not alone. Many CX teams are struggling to move AI into production. 

We have two webinars this month made specifically to help you move out of experimentation and into production.

4 Reasons Why AI Pilots Fail in CX and How to Fix It

📅 June 17 | 11:00am ET

Most AI pilots don't fail because the technology doesn't work. They fail because of how they're built, owned, and integrated. In this session, LivePerson's experts break down the four execution gaps that quietly kill AI initiatives — and give you a practical framework to move from experimentation to production.

You'll walk away knowing:

• Why your operating model may be the real obstacle
• How to redesign workflows so AI actually sticks
• What governance, integration, and observability look like at scale

The AI Assurance Gap Blocking Your CX AI Agents from Going Live

📅 June 25 | 11:00am ET | Featuring Aragon Research

Aragon Research found that only 10% of brands have successfully implemented AI agents. That gap comes down to a lack of assurance — and the infrastructure most organizations haven't built yet.

Join LivePerson CTPO Chris Mina and Aragon Research Lead Analyst Jim Lundy to explore how simulation, automated testing, and runtime monitoring give your legal, security, and governance teams the confidence to sign off.

Both sessions are built for teams actively evaluating AI in customer experience. Can't make one of the dates? Register anyway and we'll send you the recording.

See you there,

Riah